Student Visit Experience Coordinator

University of St Thomas•Saint Paul, MN

10d•Onsite

About The Position

The Student Visit Experience Coordinator (SVEC) assists the full-time Manager of Admissions Visit Experience by scheduling visits and welcoming prospective students and their families to campus. This includes speaking on the phone with students and families, scheduling appointments, communicating with other departments on campus, and using various platforms to stay organized in the scheduling process. The SVEC will work in the Admissions Visit Office to schedule appointments for both virtual and on-campus visits as well as staffing the front/reception desk. The admissions office is open Monday-Friday from 7:45 a.m. – 4:30 p.m. and some Saturdays from 8:00 – 11:00 a.m. This position will support department initiatives, including event staffing and application processing procedures. All student employees of the Admissions Office are trained to give campus tours, and will be expected to give campus tours as needed.

Requirements

Current undergraduate, bachelor degree seeking student at the University of St. Thomas
Excellent communication, organization, and time management skills
Ability to work in a fast-paced environment with many interruptions
Attend and assist during some Admissions Events
Work effectively and positively with others and independently as needed
Degree seeking at the undergraduate, graduate and doctoral levels
Actively enrolled at least part-time in courses for credit

Nice To Haves

Previous work as a Tommie Ambassador
Experience with applications such as Microsoft Outlook or Salesforce

Responsibilities

Communicate clearly with prospective students and families via telephone and e-mail to arrange visits virtually and on campus
Create and change appointments for prospective students
Answer questions in-person and via telephone about St. Thomas and refer to appropriate departments or individuals
Communicate professionally with faculty, staff, athletic coaches, and students to schedule appointments
Use Salesforce platform to record visit activities and student data
Use Microsoft Outlook to schedule appointments and read/write e-mail
Call students the day before the visit to confirm/remind them of the visit
Assist in running the front office by greeting and checking in guests, answering phones, and sorting daily mail
Conduct campus tours as necessary
Availability to work 10-15 hours per week between the hours of 7:45 a.m. – 4:30 p.m. Monday-Friday and 8:00 – 11:00 a.m. on some Saturdays
Help prepare mailings for the admissions department
Other duties as assigned