(On-site) Student Employment Program Coordinator - WVU Career Center

West Virginia University • West Virginia, WV

4d • Onsite

About The Position

The Student Employment Program Coordinator manages and supports the University’s Student Employment Program, providing training, guidance, and resources to faculty, staff, supervisors, and students. The position collaborates with campus stakeholders to strengthen the student employment experience and advance career readiness initiatives that help students develop and articulate transferable skills gained through on-campus employment. The Student Employment Program Coordinator also coordinates outreach and data collection efforts for the University’s First Destination Survey (FDS), working with students and campus partners to support participation and the collection of graduate outcomes information. Additionally, the position oversees the WVU Career Center’s day-to-day front-office, business, financial, and administrative operations, including supervision of the student workforce supporting office operations.

Requirements

• Bachelor's degree in Business Administration, Higher Education Administration, Human Resources, Public Administration, or a related field
• A minimum of one (1) year of experience in the following: Planning and coordinating programs, projects, initiatives, or events.
• A minimum of one (1) year of experience in the following: Providing training, guidance, or support to students, employees, supervisors, or other stakeholders.
• A minimum of one (1) year of experience in the following: Supervising, training, or coordinating student employees, staff, or volunteers.
• A minimum of one (1) year of experience in the following: Using information systems, software applications, or technology platforms to support program or administrative operations.
• A minimum of one (1) year of experience in the following: Managing or supporting administrative, business, financial, or operational functions, including budgeting, financial transactions, reconciliation, recordkeeping, or reporting.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.
• Valid driver's license.

Nice To Haves

• Strong organizational, planning, and project management abilities.
• Excellent interpersonal, communication, and customer service skills.
• Ability to build collaborative relationships with students, faculty, staff, and external partners.
• Ability to prioritize multiple responsibilities, manage competing demands, and meet deadlines.
• High degree of attention to detail and accuracy.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability to work independently while contributing effectively to a team.
• Proficiency with technology systems and databases.
• Results-oriented, quality-driven, and team-oriented approach.
• Professional appearance and demeanor.

Responsibilities

• Manage and coordinate the WVU Student Employment Program (Non-Federal Work-Study) across WVU campuses, including the vetting, review, approval, and posting of student employment opportunities in Handshake.
• Serve as a primary resource for and develop collaborative relationships with campus hiring managers, providing training, guidance, and support related to recruiting, hiring, onboarding, supervising, developing, and retaining student employees.
• Develop, maintain, and distribute student employment resources, guides, training materials, and the WVU Student Worker Handbook for supervisors and student employees to promote consistent practices and alignment with University policies and procedures.
• In collaboration with the Director and campus partners, develop and support career readiness initiatives, resources, and programming that help student employees develop, recognize, and articulate the transferable skills and career competencies gained through their campus employment experiences and apply them to future employment.
• Coordinate and support student employment programs, initiatives, and events, including the University's annual Summer Job Fair, Back-to-School Job Fair, and other student employment activities.
• Serve as a liaison to Student Financial Services to support coordination between Federal Work-Study (FWS) and Non-Federal Work-Study student employment processes, including ensuring accurate FWS eligibility information within Handshake and consistent communication with campus stakeholders.
• Build and maintain collaborative relationships with campus partners, hiring managers, and other stakeholders to identify student employment needs, strengthen program participation, and enhance student employment experience.
• Maintain confidentiality of sensitive student, supervisor, and institutional information in accordance with University policies and applicable regulations.
• Manage the WVU Career Center’s day-to-day business and financial operations, serving as liaison to Shared Services and Strategic Planning & Analysis for accounts payable/receivable, budgeting, financial transactions, travel, and related business processes.
• Manage and reconcile revenues and expenditures associated with Career Center operations, career fairs, programs, and events, including fee collection, TouchNet deposits, PCard expenditures, financial reporting, and revenue-sharing processes, ensuring compliance with University and WVU Foundation policies.
• Assist with development and monitoring of the Career Center’s annual fiscal year budget, including financial activity, anticipated expenditures, revenues, and projections.
• Coordinate daily front-office operations to ensure effective coverage, responsive customer service, and consistent handling of student, employer, and University inquiries and referrals.
• Assist with reviewing and maintaining Career Center chatbot content to help ensure information provided to students and other users is accurate, consistent, and current.
• Manage the student workforce supporting front-office operations, including recruitment, hiring, onboarding, training, scheduling, supervision, performance evaluation, and separation, to ensure appropriate coverage and consistent, high-quality service.
• Serve on University committees and support departmental strategic planning, assessment, operational initiatives, and other duties as assigned.
• Coordinate University-wide FDS outreach and participation efforts, including communications, reminders, timelines, and follow-up activities designed to increase student participation and response rates.
• Educate students about the purpose and importance of the First Destination Survey and how their participation contributes to understanding and communicating graduate career and educational outcomes.
• Coordinate with colleges, schools, and campus partners to support FDS outreach, participation, and collection of sourced graduate outcomes.

Benefits

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year
• A range of health insurance and other benefits
• 401(a) retirement savings with 6%25 employee contribution match
• Eligibility to continue health insurance
• Other retiree perks
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level