Career and Employment Services Coordinator

Tacoma Community CollegeTacoma WA 98466, WA
Hybrid

About The Position

Tacoma Community College (TCC) is seeking a dynamic and innovative individual to serve as our Career and Employment Services Coordinator. This coordinator will play a key role in ensuring students are supported in all aspects of career development, including career choice and planning, and job search and employment assistance. The position promotes the visibility of career services across the campus and ensures the smooth operation of the Career Center in its services to students, instructors, staff, alumni, and employers. This position will work closely with Program Pathways Specialists, Advisors, Navigators, and faculty to implement strategies that are student and industry-focused, resulting in increased awareness and access to information, resources, and guidance with a focus on decreasing equity gaps in enrollment and retention. This position is part of the Academic Affairs division and Workforce Education Department and works closely with key departments in the Student Affairs Division. This is a full-time, exempt position.

Requirements

  • Bachelor’s degree from an accredited college or university OR an Associate’s degree and 2 years of professional experience in a related field
  • Demonstrated collaboration skills
  • Strong organizational and service and event planning skills
  • Strong written and oral communication skills
  • Direct experience with presenting information to individuals, small groups and/or large audiences.
  • Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making.
  • A commitment to cultural diversity and awareness in the workplace
  • Ethics, integrity, and sound professional judgement
  • The ability to maintain confidentiality around student information and abide by FERPA regulations
  • The ability to work both independently and collaboratively as part of a team
  • Robust problem-solving and critical-thinking skills
  • Excellent written and verbal communication skills
  • Tact and diplomacy in responding to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers.
  • The ability to actively prioritize and multitask

Nice To Haves

  • Experience providing career and employment related advising, coaching, or counseling
  • Experience working with job seekers or diverse backgrounds and needs
  • Experience with current career development and employment/ job search tools
  • Experience working directly with employers/building relationships with business

Responsibilities

  • Coordinate the operations of the Career Center and evaluates and maximizes the usage of services and tools by the campus.
  • Deliver targeted career and employment focused services, activities and events in collaboration with Career Pathway Specialists, other college staff and community partners.
  • Support the work of the Pathway Specialists, Advisors and Navigators to identify and address the career development needs of special populations including ELA/BEdA, Workforce, Returning Adults, first generation, and others.
  • Facilitate and provide collaborative programming such as job and career fairs, employer specific events, panels and spotlights to ensure student access to relevant and timely information.
  • Provide one-on-one and group services to students, alumni, and community members in the areas of job search and career planning.
  • Guide students on aspects of career planning and job search to include job search strategies, resume development, completing job applications, cover letter writing, job interview skills, networking, LinkedIn, employer research, career planning, and career resources.
  • Support the work of the Transfer Pathways Specialist in their work to strengthen career and transfer knowledge and strong connections to partner institutions.
  • Support, train and supervise other career center staff (student and part-time) to ensure delivery of high-quality job search/ career planning information which is relevant to student needs.
  • Support faculty in the development and delivery of in-class and virtual workshops regarding job search and career development topics.
  • Understand the college programs/majors, their related employment environments and the employment practices in each field.
  • Maintain current knowledge of labor market conditions, local employers and hiring trends.
  • Provide labor market information to students, staff and administration.
  • Collaborate with college leaders to create connection points to support employer relations at the college.
  • Respond to employer inquiries about recruiting at the college and engage in employer outreach.
  • Ensure employers have information about posting jobs, setting up recruiting tables and participating in employer events such as speaker panels and job fairs.
  • Maintain knowledge and appropriate referral mechanisms for community agencies and organizations providing career and employment resources. This includes programs such as: WIOA, Employment Security, Worksource Pierce and others.
  • Manage campus tools related to career exploration and job posting.
  • Track and report the usage of career services in the center and recommend strategies and improvements based on data.
  • Collaborate with faculty, advisors, specialists, counselors, navigators and others across campus on initiatives to improve career and job search services for students.

Benefits

  • Comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance.
  • Life and long-term disability insurance plans
  • Vacation, sick, and personal leave
  • Retirement benefits
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