Student Development Advisor

Palm Beach State College•Lake Worth, TX

About The Position

Responsible for college-wide student advisement and supporting activities within an assigned guided pathway. Provides guidance to students regarding college programs and services and participates in student outreach and selection activities. Serves as a liaison for students in academic probation and suspension programs, advises students on courses of study and prerequisites, and assesses transcripts for course placement. The position requires the ability to work evenings, weekends, and possibly holidays. This is a grant-funded position; continued employment is contingent on grant funding. The advisor manages an assigned student caseload, helping students select and plan programs, enroll, and identify and resolve barriers to success. The advisor develops an individualized Guided Pathway for each student and monitors progress toward degree or certificate completion. The role uses advising technologies, frameworks, and platforms and helps students use varied communication and service-delivery formats. The advisor provides academic and program guidance, counsels students about adapting to college, analyzes test results, reviews transcripts for course placement, and responds to student and parent inquiries about programs, transfers, and degrees. The role also includes project management and communications, project reporting, support for new student orientation, workshops, required internal and external reports, and other assigned duties. The position requires regular physical attendance and the ability to travel to other campus locations and work in varied settings. Physical activities include reaching and grasping, using a video display terminal, manual dexterity and fine motor skills, verbal and written communication, receiving and understanding information, proofreading, and occasionally working a fluctuating schedule.

Requirements

Bachelor’s degree.
One year of related experience.
Knowledge of Microsoft Office Professional or a similar application.
Knowledge of the Family Educational Rights and Privacy Act (FERPA); this knowledge is required within 30 days of employment.
Knowledge of student success platforms.
Knowledge of student development theories.
Attention to detail while maintaining effective time and task management.
Ability to manage and resolve conflict positively.
Ability to use various video conference platforms.
Ability to communicate effectively verbally and in writing with internal and external customers, build relationships, manage customer expectations, and provide a high level of service.
Ability to interact positively with diverse populations and people with varying education levels, including students, faculty, staff, and the public.
Ability to work with individual students to develop multiple models of academic success.
Ability to organize and prioritize competing priorities to maximize personal and team effectiveness.
Ability to travel to other campus locations.
Ability to work in a variety of settings to deliver student services without a decrease in performance.
Regular physical attendance is required.
Must be able to work evenings, weekends, and possibly holidays.

Nice To Haves

Bilingual communication skills.

Responsibilities

Guide an assigned caseload of students with program selection, program planning, enrollment information, and enrollment assistance.
Follow up with assigned students to identify and resolve barriers to success.
Complete an individualized Guided Pathway for each assigned student and monitor and support progress toward degree or certificate completion.
Use advising-specific technology, frameworks, and platforms to manage the student caseload and help students use different communication and service-delivery formats.
Advise students on courses of study, course offerings, testing, prerequisites, and major or program selection; help students understand their educational, personal, and occupational strengths and limitations.
Participate in and manage all phases of assigned projects, oversee project preparations and communications, and produce related reports as needed.
Counsel students regarding adaptability to a college environment, analyze test results, and identify areas needing further attention.
Review student transcripts for course placement.
Handle student and parent requests regarding programs, transfers, and degrees, and may conduct workshops for parents about college or program information requirements.
Support new student orientation, including planning, development, and presentation as applicable.
Prepare required reports for internal and external requests.
Perform other job-related duties as assigned.

Benefits

PBSC tuition fee waiver
Tuition reimbursement
Degree recognition award
Educational leave
Public Service Loan Forgiveness institution
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Parental leave
Vacation leave
Sick leave
Paid holidays
Spring and winter breaks offering additional paid time off
Potential remote or hybrid opportunities
Wellness programs and apps related to stress management, nutrition, and meditation
Leadership programs and professional learning workshops
State retirement plan options
Voluntary 403(b) and 457 plans