Student Counselor (TCAT)
About The Position
We have an opening for a Student Counselor at our TCAT Chattanooga/Chattanooga State campus! Our Purpose - We support and empower everyone in our community to learn without limits. Our Values: We cultivate a welcome and supportive environment. We care about the well-being of each other. We instill trust through integrity and transparency. We encourage fearless innovation and resilience. We collaborate to build a better future. Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.
Requirements
- Demonstrated excellent customer service skills and abilities
- Ability to communicate effectively with various audiences in verbal and written form.
- Ability to represent the College and division professionally with internal and external constituents to further the purpose, values, and mission of the College.
- Excellent computer skills and abilities, including but not limited to Microsoft Office, and demonstrated willingness to work extra hours as needed to cover College events; and demonstrated abilities to be an effective team member.
- Bachelor’s degree
- 3 years full time experience in higher education
Responsibilities
- Work as an advisor for students interested in and/or currently enrolled in a TCAT program.
- Perform outreach to local agencies and schools to inform and educate about TCAT programs and processes.
- Guide students through the admissions, financial aid, and registration processes.
- Plan and carry out student-related college events.
- Work collaboratively with staff and faculty for the benefit of our students.
- Provide open access support in the Tennessee College of Applied Technology (TCAT) Division, which aligns with the College’s values.
- Embrace and promote the College’s goals related to open access and support the TCAT Division’s efforts to utilize best practices.
- Provide open access services and support for students, faculty, and staff.
- Coordinate and organize or assist with TCAT events: TCAT Commencement Ceremonies, Grad Finale, National Signing Day, TCAT Open House.
- Coordinate the nominations, interviews, and selection of the student for the Statewide Outstanding Achievement Recognition (SOAR) Awards.
- Support TCAT’s involvement with SkillsUSA.
- Recruit students: Represent TCAT at potential recruiting events, Organize or help organize TCAT Open House, Conduct TCAT tours with prospective students or visiting groups.
- Advise students and families through the admissions, financial aid, and registration processes.
- Provide excellent customer service to all prospective and enrolled students.
- Actively support and participate in campus recruitment and retention efforts. This may include serving on committees.
- Other job-related duties as assigned.
- When working with marketing to create promotional materials, make sure all programs are being promoted.
- Maintain compliance with admission, registration, and financial aid rules and regulations.
- Avoid excessive spending on promotional materials.
- Utilize each interaction with students to help them gain a better understanding of the opportunities and resources available to them.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
