Student Coordinator

Keiser University•West Palm Beach, FL

1d•Onsite

About The Position

The purpose of the Student Coordinator is to work in conjunction with the Financial Aid department and the Admissions Department to complete the student enrollment process. This role involves keeping students motivated and excited about starting school, overcoming their challenges, and partnering with them through to completion. The coordinator collaborates with Financial Aid, Admissions, and other departments to provide support and obtain necessary documentation for enrollment. They are responsible for ensuring future students have the best possible experience through excellent customer service, resolving concerns in a timely and professional manner, and improving student starts by contacting them via phone to ensure all enrollment steps are completed. The role also includes setting timely follow-up dates, ensuring students complete necessary entrance exams, maintaining documentation in REACH, scanning and loading documents into REACH, giving campus tours, and completing admissions folders.

Requirements

Must have an Associates degree.
Must have customer service experience.

Responsibilities

Keep students motivated and excited about starting school and overcome students' challenges as they arise; partner through to completion.
Collaborate with FA, Admissions and other departments to provide support and obtain necessary documentation to start.
Provide the best possible experience for future students at every interaction by using excellent customer service skills and resolve future students concerns in a timely and professional manner.
Improve starts by contacting future students via phone to ensure each student has completed all the necessary steps for the enrollment process.
Keep students motivated and excited about starting school.
Set timely follow-up dates to keep in touch with and track students.
Ensure student has been set up for and completes the necessary entrance exams.
Maintain documentation and follow up notes in REACH.
Scan and load received documents into reach.
Give tours to students visiting on campus.
Complete all admissions folders and turn them over to the Enrollment Coordinator.