Student Concierge- Bellin College

Emplify Health•Green Bay, WI

2d•Onsite

About The Position

The Student Concierge serves the front desk at Bellin College, greeting students, staff, and visitors and providing information in a pleasant manner in person and by phone. The position also provides general administrative support to different College departments. The employee must be actively enrolled in a Bellin College program and remain in good standing while employed. The position is located at 3201 Eaton Road and is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. It reports to the Campus Safety & Security Coordinator, with delegated duties from other College departments.

Requirements

Must be actively enrolled in a Bellin College program and remain in good standing while employed.
Effective communication skills.
Understand confidentiality and its importance.
Dependable and prompt.
Proper telephone etiquette skills.
Customer relations and interaction skills.
Upbeat, pleasant personality.

Responsibilities

Greet visitors, determine the nature of their business, and direct them to appropriate areas.
Answer and direct phone calls.
Provide information and assistance when knowledgeable on the subject.
Assist departments with mailings when appropriate.
Collate materials for handouts and mailings.
Maintain regular scheduled hours.
Perform other duties as assigned or appropriate to the position.
Maintain professionalism and protect the confidentiality of student, alumni, and employee information.
Develop positive working relationships with students and staff.
Assist the Admissions department with leading tours when available.
Wear an identification badge, maintain good personal hygiene, and follow the College dress code.
Communicate concerns about job responsibilities or conditions to the appropriate person.
Demonstrate behavior consistent with Bellin College’s values.
Provide culturally appropriate service and maintain a safe work environment.