Student - Community Standards Assistant

Southern New Hampshire UniversityManchester, NH
Onsite

About The Position

Southern New Hampshire University is seeking a dedicated and responsible student employee to assist with the daily operations of the Community Standards Office. This role involves clerical tasks such as filing, scheduling meetings, answering calls, and assisting students and staff. The position primarily supports the Community Standards Office but may also involve assisting the Campus Accessibility Office with special projects. Student employees are crucial in building community and upholding university policies to promote a safe and respectful campus environment. This role offers valuable experience in raising awareness about university policies, organizing events, and developing marketing and communication strategies.

Requirements

  • Must be a full-time enrolled student in an Undergraduate, Graduate, or English Language Learning programs at SNHU.
  • Must be in good conduct standing at the time of hire and throughout employment.
  • Students with a previous conduct history will be considered on an individual basis.
  • Must be comfortable answering telephones, directing phone calls, and taking messages.
  • Effective evidence of strong oral and written communication skills.
  • Ability to work independently.
  • Flexibility, creativity, maturity in judgment, and ability to work with a variety of constituents.
  • Working knowledge of concepts related to diversity, equity, and inclusion.
  • Work-study eligibility.

Responsibilities

  • Greet visitors to the office and assist them with requests and questions.
  • Assist with all clerical duties, including answering the telephone, transferring calls, scanning and filing documents, sorting mail, message taking, data input, copying, filing, etc.
  • Schedule appointments and manage calendars for Community Standards staff.
  • Organize and maintain confidential student records and files.
  • Assist with large departmental projects and programs throughout the year.
  • Perform other duties as assigned.
  • Plan 1-2 events per semester and coordinate educational programs and workshops related to community standards and student conduct.
  • Assist with logistics for events, including reserving spaces, setting up materials, and promoting events to the campus community.
  • Participate in outreach efforts to educate students about university policies and community standards.
  • Conduct research on Community Standards and successful educational events.
  • Assist with developing and implementing new initiatives and projects aimed at improving the student conduct process.
  • Assist in the collection and analysis of data for reports and presentations.
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