Community Standards Coordinator

Capital Consultants Management Corporation • Prosper, TX

1d • Onsite

About The Position

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations. This role is with CCMC, a community management company specializing in master-planned communities. The community itself is under development and features a nature-inspired lifestyle theme designed to encourage residents to connect with the world around them. It will feature extensive green spaces, parks, lakes, and a central amenity area with a lazy river, pool complex, fitness center, and social gathering areas.

Requirements

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters.
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills.
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel.
• Able to communicate effectively orally and in writing, and have high attention to detail.
• Have excellent telephone manner, with a commitment to the highest customer service possible.
• Must have a valid driver's license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities.
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends.
• Must pass a pre-employment drug screen and background check.
• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions.
• At all times, hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits.
• Notify Human Resources immediately regarding any change to your motor vehicle standing.

Nice To Haves

• CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

Responsibilities

• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process.
• Prepare applications for the committee review.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed