Center for Teaching Excellence Student Assistant

Franklin University • Columbus, OH

22h • Hybrid

About The Position

The Center for Teaching Excellence Student Assistant will work closely with the Coordinator, CTE to provide general support by assisting with clerical duties, special projects, customer support and tracking, editing and preparing documents, filling and scanning documents, assisting with routine processes and other miscellaneous duties as assigned.

Requirements

• Must be a current Franklin University student
• Proficiency in Microsoft Office applications
• Excellent organizational and communication skills
• Comfortable with repetitive processes
• Strong customer services skills
• Availability to work up to 19 hours per week, Monday – Friday between 8 am and 5 pm

Nice To Haves

• Experience with AI and Chatbot development

Responsibilities

• Provide general clerical support to staff in the department
• Schedule meetings & rooms
• Prepare meeting documents
• Deliver/pickup documents across campus
• Mail documents & packages
• Data entry
• Assist with customer support and tracking
• Respond to routine customer inquiries via email & phone
• Track all CTE inquiries
• Assist with tracking and reporting course registration
• Monitor event registration system
• Facilitate processes for new instructors
• Scan & file documents
• Assist with digital archiving and management of CTE documents
• Assist with basic CTE processes
• Generate Purchase Orders, Purchase Requisitions, & Faculty Stipend forms
• Assist with the contracting & tracking processes
• Request certificates
• Update training spreadsheets

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed