Student and Family Liaison at PrepNet Virtual Academy
National Heritage Academies•Grand Rapids, MI
•Remote
About The Position
The Student and Family Liaison serves as a vital connection between the school, families, and students, particularly in cases of complex family needs, non-participation, chronic absenteeism, and unreachability. This role involves providing comprehensive support to families, ensuring students have the resources and support needed to succeed in a virtual learning environment. PrepNet Virtual Academy, based in Michigan, opened in 2020 and serves students K-12 online.
Requirements
- Bachelor's degree in education, social work, or a related field.
- Experience working with diverse communities and families.
- Collaborative mindset with strong communication, interpersonal, and time management skills.
- Ability to work independently and manage multiple tasks.
- Proficiency in virtual communication tools and platforms.
- Self-starter with excellent problem-solving abilities.
Nice To Haves
- Bilingual skills (Spanish or Arabic preferred) are an advantage.
- Experience in a similar role, virtual environment, or National Heritage Academies is preferred.
Responsibilities
- Build and maintain relationships with families through regular communication.
- Facilitate virtual meetings and check-ins to discuss student progress and address concerns.
- Track and report on daily activities.
- Manage complex student cases through case management.
- Coach parents/guardians to improve or resolve their involvement in their child’s education.
- Engage with MIA/invisible families through home visits and family engagement activities.
- Connect families with necessary resources.
- Provide information on community programs and services that can assist families.
- Organize events and workshops to foster community among families.
- Support parents/guardians in creating home environments conducive to virtual learning.
- Involve parents/guardians in SIT, PTO, and other school-related activities.
- Empower parents/guardians to advocate for their children's educational needs.
- Support families in navigating school systems and policies.
- Work closely with other schools and community resources to support families and students.
- Coordinate with stakeholders to develop and implement effective engagement strategies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
