Student Affairs Advisor/Admin Assistant

Computer Systems Institute•Chicago, IL

10d

About The Position

The Student Affairs Advisor/Administrative Assistant provides customer service to students and staff on campus and reports to the Regional Campus President. The role helps organize campus events and academic processes while maintaining a high level of professionalism. The Student Affairs Advisor educates students about academic externships, arranges and manages practicum opportunities, and promotes understanding of and enthusiasm for programs that include practicum experiences. The position combines student affairs advising with administrative support. Student-facing work includes helping students navigate attendance, SAP appeals, orientations, deadlines, work authorization, documentation requests, and school online systems. Administrative work includes reception, attendance entry, data entry, phone support, transcript printing, correspondence, purchase orders, campus upkeep, and other projects.

Requirements

Associate’s degree required.
Proficient computer skills, including Word, Excel, and Access.
Effective oral and written communication skills.
Ability to interact professionally at all times.
Ability to work independently and in a team environment.
Ability to comply with FERPA regulations regarding private student information.

Nice To Haves

Minimum of two years of full-time work-related experience preferred.

Responsibilities

Support monitoring student attendance based on faculty attendance records.
Assist students with the SAP Appeal process as needed.
Present new student orientation presentations.
Distribute textbooks at the beginning of each quarter.
Create campus events and calendars.
Guide continuing students on maintaining attendance, work authorization, and related topics.
Make outbound calls to remind students of upcoming deadlines and school policies.
Provide students with documentation for employment authorizations, letter requests, and other needs.
Troubleshoot student issues with school online operating systems, assignment submissions, and student email accounts and access.
Greet visitors and students and direct traffic.
Enter student attendance for all sessions.
Perform data entry.
Answer phones.
Print transcripts.
Type verification letters.
Complete additional administrative projects, such as making copies and assembling binders and admission packets.
Record and forward purchase orders.
Maintain the general cleanliness and outward appearance of the location through general housekeeping.
Educate students about academic externships and arrange and manage practicum opportunities.