Student Advisor

CCRES, Educational & Behavioral Health Services • Philadelphia, PA

6d • Hybrid

About The Position

Make a difference every day by joining CCRES as a Student Advisor through our partnership with the Philadelphia Virtual Academy! OFFERING PAID CREDENTIALS - Eliminating upfront costs for necessary clearances! SUMMARY: To be the main point of contact for students in the Philadelphia Virtual Academy (PVA). This position communicates with students, families, & school district partners to help them understand the program and maneuver through the PVA systems. This position is also responsible for understanding the supports needed for students to be successful in their online learning.

Requirements

• Bachelors Degree in education or related field
• Excellent customer service and communication skills
• Good organizational skills
• Strong technical aptitude and problem-solving skills
• Knowledge of web-based programs and apps
• Excellent customer service skills
• Ability to effectively communicate (oral and written)
• Strong organizational and time management skills with the ability to meet deadlines
• Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues
• Clearances current within 12 months: PA Child Abuse (Act 151) Clearance, PA Criminal (Act 34) Clearance, PA Department of Education FBI
• Education Documentation - diploma OR official transcripts

Nice To Haves

• Experience as an instructional assistant or teacher preferred
• Experience troubleshooting computer- and technology-related issues preferred
• Residents of Philadelphia preferred

Responsibilities

• To be the main point of contact for students in the Philadelphia Virtual Academy (PVA).
• Communicates with students, families, & school district partners to help them understand the program and maneuver through the PVA systems.
• Understanding the supports needed for students to be successful in their online learning.

Benefits

• Paid clearances
• Medical benefits for employees scheduled for 30+ hours per week
• Employer paid medical base plan
• Dental, vision, and other supplemental benefits for employees scheduled for 20+ hours per week
• Life insurance
• Short-term disability
• Accidental
• Critical illness
• Hospital indemnity
• Norton Life Lock identity protection
• 403 (b) Retirement Savings Plan - up to 3% employer match
• Employer paid Employee Assistance Program (EAP)
• Tuition discounts through educational partnerships
• Milestone service awards
• Employee referral bonus
• Gift card raffle on pay-day Fridays
• Paid credential renewals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level