Student Advisor
CCRES, Educational & Behavioral Health Services
•Hybrid
About The Position
Make a difference every day by joining CCRES as a Student Advisor through our partnership with the Brandywine Virtual Academy! OFFERING PAID CREDENTIALS - Eliminating upfront costs for necessary clearances! SUMMARY: To be the main point of contact for students in the Brandywine Virtual Academy (BVA). This position communicates with students, families, & school district partners to help them understand the program and maneuver through the BVA systems. This position is also responsible for understanding the supports needed for students to be successful in their online learning.
Requirements
- Bachelors Degree in education or related field
- Experience as an instructional assistant or teacher preferred
- Experience troubleshooting computer- and technology-related issues preferred
- Excellent customer service and communication skills
- Good organizational skills
- Strong technical aptitude and problem-solving skills
- Knowledge of web-based programs and apps
- Excellent customer service skills
- Ability to effectively communicate (oral and written)
- Strong organizational and time management skills with the ability to meet deadlines
- Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues
- Clearances current within 12 months
Responsibilities
- Be the main point of contact for students in the Brandywine Virtual Academy (BVA).
- Communicate with students, families, & school district partners to help them understand the program and maneuver through the BVA systems.
- Understand the supports needed for students to be successful in their online learning.
Benefits
- Medical benefits for employees scheduled for 30+ hours per week
- Employer paid medical base plan
- Dental, vision, and other supplemental benefits for employees scheduled for 20+ hours per week
- Life insurance
- Short-term disability
- Accidental
- Critical illness
- Hospital indemnity
- Norton Life Lock identity protection
- 403 (b) Retirement Savings Plan - up to 3% employer match
- Employer paid Employee Assistance Program (EAP)
- Tuition discounts through educational partnerships
- Milestone service awards
- Employee referral bonus
- Gift card raffle on pay-day Fridays
- Paid credential renewals
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
