Student Accounts Manager

The Fedcap Group•New York, NY

17h•Hybrid

About The Position

The Student Accounts Manager/ Bursar is responsible for overseeing student billing operations, ensuring accurate and timely processing of all student account transactions, and maintaining compliance with institutional and regulatory standards. This role serves as the primary point of contact for student financial inquiries and plays a key role in supporting the school’s financial integrity and student experience.

Requirements

Associate’s degree in Accounting, Business Administration, or related field (or equivalent experience)
3–5 years of experience in accounting, bookkeeping, or student accounts
Advanced proficiency in Microsoft Excel and Microsoft Office Suite
Experience with School Information Systems (Anthology/Ellucian preferred)
Familiarity with Google Classroom, Zoom, and Microsoft Teams
Strong analytical and problem-solving skills
High level of accuracy and attention to detail
Excellent written and verbal communication skills
Ability to handle sensitive information with confidentiality
Strong organizational and time management skills
Ability to work both independently and collaboratively
Proven ability to manage multiple priorities and meet deadlines

Nice To Haves

Experience in higher education or career technical schools strongly preferred

Responsibilities

Accurately post all incoming funds including financial aid disbursements, cash payments, refunds, and third-party sponsorships
Manage student payment plans, monitor due dates, and follow up on outstanding balances
Collaborate with third-party collections agencies when necessary
Process cash and credit card payments; reconcile and balance daily cash drawer
Review and reconcile student accounts regularly, identifying and resolving discrepancies
Maintain accurate financial records and documentation for audits and compliance
Serve as the primary point of contact for student billing inquiries and account support
Partner with Financial Aid to ensure proper application of funds and loan disbursements
Generate periodic financial reports for leadership
Ensure compliance with federal, state, and institutional regulations
Support audit preparation, accreditation requirements, and reporting standards
Coordinate with finance teams on 1098-T processing
Assist with student registration and orientation by explaining financial obligations
Support month-end close activities
Act as a liaison and ambassador for Apex Technical School
Contribute to team success through collaboration, adaptability, and continuous improvement