Student Accounts Coordinator

University of North Alabama • Florence, AL

4d • Onsite

About The Position

This position offers a variety of student-focused assistance in a supportive, cooperative, and fast-paced setting. The successful candidate will possess a high level of attention to detail, excellent organizational skills, and the ability to effectively and courteously communicate with a broad range of customers. This role supports the day-to-day operations of the Bursar’s office and student accounts functions.

Requirements

• High school diploma/equivalent is required
• Bachelor’s degree OR a minimum of three years of directly-related experience is required

Nice To Haves

• Higher education work experience is preferred
• Collections experience, preferred
• Experience in a financial institution or clerical accounting experience, preferred
• Prior cash handling experience, including balancing and reconciling, preferred

Responsibilities

• Coordinate a variety of special programs supported by UNA such as MOU’s, partnerships, and initiatives including associated eligibility determinations, awarding, and reporting
• Responsible for oversight and collections of delinquent accounts receivable accounts
• Responsible for TouchNet Marketplace including building of store fronts, adding merchandise for various departments, reporting, and training departmental/office/campus users as necessary
• Respond by phone, email, or in person to inquiries from students, parents, administrators, faculty, or staff regarding student account detail within FERPA regulations
• Advise customers concerning financial aid status, payments, deadlines, and existing balances
• Process receipts, including cash, checks, and credit card payments for both student accounts and office/departmental accounts
• Serve as a departmental representative at ROAR as a counselor to parents and students
• Perform all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level