Financial Analyst, Student Accounts

St. Francis Xavier UniversityAntigonish, NS
CA$57,584 - CA$70,356Onsite

About The Position

StFX University is seeking a detail-oriented and analytical professional to manage the daily processing of student fees and payments while ensuring the accuracy and integrity of student account transactions. This role is responsible for reconciling transactions between Banner and the University's financial system (OneSolution), completing scheduled audits, analyzing student account charges and credits, resolving discrepancies, and identifying process improvements to prevent future issues. The successful candidate will also perform monthly account reconciliations, support cyclical financial processes, and provide backup support to the Manager, Student Accounts. Strong organizational, investigative, time management, and advanced Excel skills are essential for success in this role.

Requirements

  • Bachelor’s degree in accounting, finance, or related field
  • Strong understanding of accounting principles, with experience in accounting, bookkeeping, finance and reconciliation.
  • 5–7 years of relevant accounting or financial operations experience (preferably in a public sector or higher education environment).
  • Strong MS Office, including proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, reconciliations, data analysis).
  • Excellent attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Effective written and verbal communication skills.
  • Ability to manage multiple priorities autonomously, large transaction volumes, and meet deadlines.
  • High level of integrity and accountability.
  • Service-oriented mindset with a commitment to supporting the university community.

Responsibilities

  • Process daily student payments, including online payments, student loans, wire transfers, and other deposits, investigating and resolving unidentified transactions.
  • Maintain accurate student accounts by synchronizing Banner transactions with the University's financial system (OneSolution), updating holds, and processing non-tuition charges.
  • Review and approve student refund requests within assigned authority and support student account workflows.
  • Perform monthly account reconciliations, year-end reconciliations, and monitor the accuracy of electronic funds transfer (EFT) refund processes.
  • Analyze and audit student accounts by running integrity reports, identifying discrepancies, and making adjustments to ensure accurate tuition, fee, housing, and financial aid charges.
  • Process cyclical student account activities, including tuition benefits, student account adjustments, tax forms, senior discounts, disability-related adjustments, and late fee assessments.
  • Collaborate with internal departments and external organizations, including Financial Aid, the Registrar's Office, student loan providers, financial institutions, and sponsoring agencies to ensure efficient student account services.
  • Serve as backup to the Manager, Student Accounts by overseeing financial and transcript holds, approving refunds, and supporting operational decision-making during absences.
  • Provide backup support for university deposit processing, Student Accounts Clerks, Welcome Day activities, and other departmental operations as required.
  • Contribute to continuous improvement by investigating account issues, identifying root causes, and recommending process enhancements to improve accuracy and service delivery.
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