Structural Heart Nurse Coordinator

Baptist Healthcare System•Lexington, KY

12d•Onsite

About The Position

The Heart Valve Clinic provides specialized evaluation, coordination, and management of patients with valvular heart disease. The clinic collaborates with cardiology and cardiothoracic teams to deliver timely, evidence-based care, support treatment planning, and enhance patient outcomes through coordinated, patient-centered services. The Structural Heart Nurse Coordinator is the point of contact for patients and families starting with the initial point of contact, telephone triage and the screening process. The position follows the patient through the continuum of care including inpatient admission, 30-day and one-year follow-up. Ensures continuity of care through optimized patient assessment, clinical triage coordination, direct communication with physicians and daily patient management. The Structural Heart Nurse Navigator will collaborate with the interventional cardiologists, cardiothoracic surgeons and clinical staff of multiple departments to coordinate the care of patients with structural heart disease, including those with aortic, mitral, and tricuspid valve disease who are being evaluated and/or selected for Transcatheter Aortic Valve Replacement (TAVR), Mitral Transcatheter Edge-to-Edge Repair (M-TEER), and Tricuspid Transcatheter Edge-to-Edge Repair (T-TEER), throughout their pre- and post-procedure care. Participates in the development of a marketing strategy, screening programs and other opportunities for program development. Ensures positive customer relationships by responding promptly to needs, managing difficult situations professionally, seeking feedback to improve service, providing timely assistance, and meeting commitments. Obtains STS risk score, Thoracic and Cardiovascular (TCV) in-hospital mortality score and performs frailty, functional and quality of life testing. Ensures accurate and thorough documentation to meet coding, STS registry requirements, certification, accreditation, and regulatory requirements (i.e. CMS requirements in National Coverage Decision for Transcatheter Aortic Valve Replacement (TAVR)). Initiates and drives performance improvement activities. Works closely with STS data analyst to ensure TVT registry data integrity and monitor patient processes and outcomes. Prepare case studies for morbidity and mortality reviews. Assists the professional development of staff or others when applicable to ensure the Structural Heart Disease educational content for orientation and annual education requirements remains current and applicable. Oversight of the Structural Heart Disease schedule and processes, collaborating with procedurals areas, IP areas, anesthesia, and appropriate personnel. Collaborates with members of the health care team to coordinate patient care.

Requirements

Bachelor’s degree in nursing from an accredited school.
Minimum of three years of experience.
Experience in Cardiology and/or Intensive Care required.
Previous leadership and experience with projects.
Basic Life Support certification via the American Heart Association within 90 days of hire.

Responsibilities

Serve as the point of contact for patients and families, managing initial contact, telephone triage, and screening.
Follow patients through the continuum of care, including inpatient admission and 30-day and one-year follow-up.
Ensure continuity of care through patient assessment, clinical triage coordination, physician communication, and daily patient management.
Collaborate with interventional cardiologists, cardiothoracic surgeons, and clinical staff to coordinate care for patients with structural heart disease undergoing procedures like TAVR, M-TEER, and T-TEER.
Participate in marketing strategy development, screening programs, and other program development opportunities.
Ensure positive customer relationships by responding promptly to needs, managing difficult situations, seeking feedback, providing assistance, and meeting commitments.
Obtain STS risk score, TCV in-hospital mortality score, and perform frailty, functional, and quality of life testing.
Ensure accurate and thorough documentation for coding, STS registry, certification, accreditation, and regulatory requirements.
Initiate and drive performance improvement activities.
Work with STS data analyst to ensure TVT registry data integrity and monitor patient processes and outcomes.
Prepare case studies for morbidity and mortality reviews.
Assist with professional development of staff by ensuring up-to-date educational content for Structural Heart Disease.
Oversee the Structural Heart Disease schedule and processes, collaborating with procedural areas, IP areas, anesthesia, and appropriate personnel.
Collaborate with healthcare team members to coordinate patient care.