Strategy & Transformation Lead - Commercial Servicing

City National Bank•Los Angeles, CA

About The Position

This leadership role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but not limited to advising on strategic opportunities and alignment, strategic planning, and driving cross-functional execution. This leader will work with workstream and initiative leaders across the organization to ensure plans are well thought out and deliver an outstanding set of results and experiences for our clients, partners, colleagues and CNB, overall. Working in conjunction with transformation leaders, this role will provide guidance to various teams. On an on-going basis, this leader may also be called upon to identify, diagnose and assess areas across the organization where there is a specific need to define or align strategy, address blockers (process, planning, structure, etc.), and capture unique opportunities.

Requirements

Minimum 12 years of experience managing complex, large scale projects involving cross functional disciplines and/or geographical regions.
Minimum 12 years of experience operational efficiency initiatives, systems development, and project management related disciplines such as quality management, financial management and organization change management.

Nice To Haves

Track record of delivering functional expertise on transformations at an Enterprise level.
High-value personal qualities - critical thinking and problem solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc.
Deep knowledge in regulatory requirements, risk management, and compliance principles.
Ability to develop short and long-term plans for all relevant levels of the enterprise/organization
Must be a critical and strategic thinker with seasoned problem-solving, analytical and decision-making skills.
Experience in Agile delivery, Lean, six-sigma, or other continuous improvement methodologies.
Strong project management skills required.
Excellent verbal and written communication skills required.
Excellent organization and analytical skills with emphasis on planning and operations.

Responsibilities

Leads delivery of large scale, enterprise-wide initiatives.
Overarchingly support executive leadership and key leaders to ensure strategic alignment and movement with speed on prioritized areas of focus.
Lead cross-functional teams to address strategic questions, diagnose issues, develop plans, ultimately enabling initiatives to fully align to corporate strategy and direction, and more aggressively execute to realize success and expected business outcomes.
Drive, direct, monitor and contribute to critical strategic initiatives—enterprise onboarding, servicing through Salesforce, data governance, progressive core modernization, controls and compliance process transformation, among others.
Lead and develop a team of professionals to execute projects consistent with the organization’s strategies. Communicate project prioritization to ensure the highest project risks are identified and managed in a timely manner.
Lead cross functional teams in managing and resolving key initiatives or projects that are critical to strategy success, including addressing risk, regulatory requirements, and blockers to strategy attainment.
Influence key stakeholders and act as a strategic advisor on key areas of focus to enable CNB’s strategy.
Balance and influence multiple competing priorities and teams by providing oversight and guidance to actions of high importance; and creating and maintaining cross-organizational relationships to enable success.
Influence, implement, and promote the adoption of the data governance operating model and related requirements in alignment with CNB’s overall data strategy.
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

Benefits

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement

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