Strategy & Ops Associate

eBay•Austin, TX

1d•$100,000 - $110,000

About The Position

At eBay, we are seeking a Strategy & Ops Associate to join the new Finance Innovation & Transformation organization (FIT). This role reports into FIT’s Strategy & Ops Lead and will collaborate closely with Finance teams to enable intelligent automation and process efficiencies through robust finance process design, systems partnership, and governance alignment. This is a hands-on position, directly contributing to high-impact FIT initiatives and CFO goals by supporting finance process standardization, systems integration, and cross-functional execution alongside Finance, Technology, Data Analytics, and other key business partners. The position demands strong skills in strategy, operations, project management, change management, and communication to ensure successful implementation within a matrixed, global environment. The ideal candidate will possess the ability to balance overall strategic vision with meticulous attention to detail, demonstrating curiosity, openness, a willingness to learn, and enthusiasm for building an organization from the ground up.

Requirements

3+ years of experience at a top-tier consulting firm or corporate strategy team, especially with direct work or project experience in a global or matrixed finance organization.
Structured Problem Solving: Utilization of basic strategic frameworks to simplify complex or ambiguous issues with nuance. Ability to break down finance requirements and support processes or system solutions.
Data Analysis: Proficiency in Excel or Google Sheets (basic modeling) and dashboarding tools (e.g., Tableau, PowerBI) to analyze large datasets.
Communication & Presentation Skills: Excellent ability to translate complex concepts into approachable, actionable messaging for non-technical audiences and to build concise, compelling slide decks to communicate recommendations to senior partners. Proven track record to communicate clearly and proactively with partners to support alignment, issue resolution, and timely execution.
Collaboration/Partnership: Adept at creating rapport and building strong relationships with key stakeholders (FIT Leads, Technology, Finance SMEs, etc.) across different orgs.
Project Management: Planning, executing, and controlling project workstreams using methodologies like Agile.

Nice To Haves

Exposure to enterprise AI transformations preferred
Familiarity with finance governance, controls, or risk concepts preferred
Experience supporting cross-functional or systems-related initiatives preferred

Responsibilities

Process Transformation: Identify and support analysis of process gaps, data issues, and improvement opportunities within Finance. Own and drive process transformation assessment including information gathering, stakeholder interviewing, process mapping, data analysis, and synthesis of recommendations for senior leaders.
Goals: Own FIT goals and quarterly tracking of FIT Leader goals to ensure teams are on track, or pivot accordingly based on changes throughout the year.
Change Management: Own, drive, measure, and track success criteria for AI use cases. Support change management, training, and adoption for new AI use cases, including process, system, and automation updates.
Senior Leader Updates: Support Strategy & Ops Lead on senior leader updates (Steering Committees, CFO, Audit Committee, and Board of Directors).
Communications Strategy: Promote FIT visibility & execute communications strategy to teams within and outside of FIT and Finance, at all levels, including internal newsletter, All Hands presentations, etc.