Strategy & Ops Analyst

General Motors • Warren, MI

20h • Onsite

About The Position

Global Design is looking for a Strategy & Operations Analyst to support the Design Operations Directors and Strategy & Operations Manager as part of the broader Design Operations leadership team. In this role, you will help run the business of Design by supporting staff and operating rhythms, tracking highest-priority initiatives and workstreams, creating clear, compelling analysis and presentations for leadership, helping to map and improve key processes and workflows, and managing key org data, metrics, and engagement moments. This is a highly visible position that requires strong judgment, excellent communication skills, comfort working with data, and the ability to handle sensitive and confidential information with discretion.

Requirements

• Bachelor’s degree in Business, Engineering, Design, Management, Operations, Analytics, or related field; or equivalent relevant experience.
• 2+ years of experience in roles such as business operations, project management, analytics, consulting, or program coordination.
• Demonstrated ability to structure problems and break them into clear, actionable workplans.
• Demonstrated ability to work with data (Excel and SharePoint) to build reports and simple models.
• Demonstrated ability to communicate clearly in writing and in presentations with a range of stakeholders.

Nice To Haves

• Experience in a large, matrixed organization and comfort working across functions (e.g., Design, Engineering, IT, Finance, HR).
• Prior exposure to design, product development, or manufacturing environments.
• Hands-on experience with AI tools (i.e. Glean, Copilot).
• Hands-on experience with process mapping and basic project management methods.
• Proven track record of contributing to process improvement, governance, or operating cadence efforts.

Responsibilities

• Perform strategy and operations tasks as needed to support Design Ops leadership and the Strategy & Operations Manager.
• Translate leadership strategic priorities into clear plans and objectives for the supported function.
• Maintain an integrated view of work and priorities (timelines, owners, dependencies, risks) to inform planning and capacity discussions.
• Support the team’s operating rhythm (staff meetings, reviews, scorecards, action logs) and contribute to lightweight governance materials.
• Help map and review core workflows to identify pain points and help design process changes that simplify, standardize, or automate work.
• Help define and maintain metrics, dashboards, and reports, and conduct ad-hoc analysis to inform trade-offs and prioritization.
• Distill information into leadership-ready materials and support org design, workforce discussions, and key communications/engagement moments.
• Serve as a connector across strategy and operations efforts, helping ensure plans, metrics, and ways of working are aligned across teams.

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees