Strategy & Operations Analyst II
About The Position
Our Business Operations, Data & Analytics team partners with the Cloud Technology Group (CTG) to meet customer needs. We empower the business to make smarter, data-driven decisions. We standardize, automate, and govern data, analytics, and reporting to deliver consistent, scalable solutions. You will build and maintain analytics solutions supporting teams across CTG. You will work on data modeling, dashboards, and reporting to turn data into insights that guide decision-making. You will collaborate with cross-functional stakeholders and support data processes across Networks teams, like Regional Planning, Global Capacity Planning, Colocation, and Finance organizations (among others!).
Requirements
- 5 years of relevant experience in business intelligence, data engineering, or data analytics and a Bachelor's degree or its equivalent
- Possess solid working knowledge of SQL with experience querying and analyzing large datasets
- Be proficient in Excel and/or Google Sheets for basic analysis and QA tasks and have experience with data and system integrations
- Be knowledgeable about creating dashboards in data visualization tools, like Tableau
- Have experience using AI Developer tools, like Copilot or Claude, in your day-to-day operations
- Demonstrate solid communication skills to translate requirements and share findings with technical and non-technical stakeholders
- Have some experience with cloud data warehouses (e.g., Snowflake, BigQuery, Redshift) or willingness to learn
Responsibilities
- Collaborating with Network Infrastructure and Colocation teams to gather requirements and understand key business metrics
- Automating reporting and enabling self-serve functionalities to provide visibility into key metrics
- Assisting in building and maintaining data pipelines and models to support analytics use cases
- Writing queries and combining data from various sources
- Communicating insights to stakeholders through visualizations and reports
Benefits
- healthcare
- 401K savings plan
- company holidays
- vacation (in the form of PTO)
- sick time
- family friendly benefits including parental leave
- employee assistance program including a focus on mental and financial wellness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
