Strategy Implementation Manager

Boston Medical Center•Boston, MA

About The Position

We are looking for a Strategy Manager to join our vibrant and growing Strategy team. The Strategy team works closely with senior leadership and stakeholders across BMC Health System to own and advance high-priority initiatives that transform our system for the better. The Strategy Manager will play a very visible role in leading change at BMC Health System. They will be on point for managing key strategic projects, engage and collaborate with clinical and operational leaders, conduct analyses that shape decisions, and implement changes to system operations. The issues constituting the Strategy Manager’s portfolio will span a range of key strategic priorities for BMC Health System, such as: advancing health equity, opening new lines of patient service, improving mental health and addiction treatment services, scaling programs that address social determinants of health, shaping strategy for value-based care and population health programs, driving health plan performance, integrating newly acquired hospitals, and ensuring the financial sustainability of our system. The team is a great place for a person with consulting skills to apply and grow their toolkit in the context of a mission-driven health system with a fun, supportive, performance-minded team. Position: Strategy Implementation Manager Department: Strategic Planning Schedule: Full Time Examples of recent work taken on by our Strategy team include: Designing and executing a high-priority initiative to close inequities in maternal health outcomes by race. Standing up an integration process for two hospitals that BMCHS is in the process of acquiring. Helping launch our system’s community-based vaccine delivery program capable of delivering 20K doses per week concentrated in socially vulnerable neighborhoods around Boston. Opening a novel housing and clinical services facility serving people experiencing homelessness with co-occurring substance use disorders. Articulating our system’s approach for delivering care management and coordination services in the next phase of MassHealth’s ACO program. Producing a “growth” plan to help BMC expand high-impact, high-value clinical programs on its campus. Interfacing with MassHealth leadership on overall system financing and delivery system reform. Supporting one of the performance drivers for our Medicaid ACO population health model (e.g., quality) Organizing health plan, hospital and ACO relationships with ACO partners Driving forward partnership discussions with other providers or payors Optimizing inpatient clinical operations to ensure we can treat patients who show up in our ER Leading partnership with strategic partners (e.g., Healthcare for the Homeless) to better care for highly vulnerable patient populations About BMC Health System Boston Medical Center Health System (BMC Health System) is an integrated health system comprised of the largest safety net hospital in New England, two community hospitals, and a health plan that cares for over 400,000 members across Massachusetts and New Hampshire. Our roots as a provider system date back more than 150 years to our establishment as the City of Boston’s public hospital—it is a foundation we have built upon as the provider of care to the most vulnerable individuals in the region. As part of our integrated health system we operate eight Medicaid Accountable Care Organizations (ACOs) in Massachusetts through an eight-year-old reform of MassHealth; we share risk and take responsibility for quality of care for our ACO members under the program. BMCHS also plays a leading role as a safety-net system through our efforts to advance health equity (e.g., our StreetCred program to help low-income families claim the Earned-Income Tax Credit), invest in new models for addressing social determinants of health (e.g., our first-of-its-kind hospital-based food pantry), provide behavioral health treatment (e.g., our primary-care-based model for opioid addiction treatment), and more.

Requirements

EDUCATION: Bachelor’s Degree
EXPERIENCE: 1-3 years of strategy consulting experience required
KNOWLEDGE AND SKILLS: Confidence and adaptability to tackle complex and unstructured problems
Positive attitude and willingness to own all aspects of a project
Superb communication skills to distill complicated issues into clear recommendations
Expert quantitative analysis and critical reasoning skills to structure and carry out analyses
Strong interpersonal skills to navigate competing stakeholder interests
Ability to work independently and with matrixed teams
Ability to manage and prioritize across multiple projects to meet deadlines

Responsibilities

Works under the direction of one or more Strategy Directors on 1-2 projects at a time
Facilitates discussions with stakeholders to drive forward project objectives and overcome barriers
Conducts analyses (Excel) and communicates insights (PowerPoint)