Strategy & Growth Manager

Abby CarePhiladelphia, PA
$100,000 - $125,000Hybrid

About The Position

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

Requirements

  • At least 1-3 years of operational leadership experience, preferably in healthcare, community outreach, or growth/sales-oriented roles.
  • Experience leading multi-disciplinary teams in fast-paced environments.
  • Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution.
  • Strong analytical skills with experience using data to drive decision-making and process improvement.
  • Excellent communication skills, both with team members and external partners.
  • Deep empathy and emotional intelligence, with genuine passion for helping underserved communities.
  • Must reside or be willing to permanently relocate to the Greater Philadelphia Area, where the position is based and be willing to travel within the state regularly.

Responsibilities

  • Lead Regional Growth Teams: Oversee multiple teams, driving efficiency and process improvements to enhance patient experience.
  • Drive Partnerships & Referrals: Guide Business Development Associates in expanding partnerships, creating brand awareness, and optimizing resource allocation for growth.
  • Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification.
  • Manage Document Collection: Oversee teams handling documentation review to qualify families for our program.
  • Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
  • Ensure Cross-Functional Alignment: Collaborate with the General Manager and other departments to align growth strategies with state objectives.
  • Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.

Benefits

  • Competitive compensation packages that reflect the value you bring.
  • Annual company performance bonus.
  • Comprehensive health coverage that works for you.
  • High-quality medical dental and vision options.
  • $0 deductible PPO.
  • Company-funded HSA.
  • Employer-paid life and disability insurance.
  • Generous paid time off.
  • 10 paid company holidays.
  • HSA contributions.
  • Optional FSA.
  • Commuter benefits.
  • Full coverage of all 401(k) account fees.
  • Paid parental leave to support your growing family.
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