Strategy and Operations Associate

Finni Health • Toronto, ON

57d • Remote

About The Position

Propelled by a high-growth Series A led by General Catalyst, Finni Health has rapidly evolved beyond a traditional clinic management tool to become the healthcare industry’s definitive agentic platform for ABA practice ownership.
We are looking for a Strategy and Operations Associate to help solve some of the most complex and high-impact strategic challenges facing Finni as we scale. With Series B on the horizon, we are assembling the team that will define our next phase of growth.
About Finni Health
Finni Health is revolutionizing ABA (Applied Behavior Analysis) by providing the first agentic platform that empowers providers to own, operate, and scale their practices with unprecedented efficiency. We aren't just improving clinics; we are rebuilding the backbone of healthcare delivery through intelligent automation. We are growing rapidly, closed 2025 with 1000+ kiddos receiving 600,000+ annualized care hours of ABA therapy on the platform - and we are just getting started!
About the Role
The BizOps team is focused on solving Finni Health's most pressing business issues. We're a small but formidable team of generalists who move fast, think rigorously, and aren't afraid to get their hands dirty on the hardest problems in the building.
This is a high-ownership, high-impact role where you will work closely with company leadership, influencing strategic and operational decisions that drive company-wide performance. You will sit at the intersection of business strategy, operations, and product. You will own initiatives end-to-end — from problem identification and data analysis through solution design, execution, and measurable impact. You will span strategy, finance, GTM, RCM, HR, legal, partnerships, analytics, AI-driven automation, and product development.
The problems are ambiguous. The stakes are real. The growth is fast. If you are energized by building order and structure out of complexity, leveraging data to drive decisions, and using emerging AI tools to scale operations, this role is designed for you.

Requirements

• Experience: 3–6 years of progressive experience in management consulting, internal strategy, BizOps at high-growth startups, or a similarly rigorous analytical and operating role.
• Builder Mentality & AI Fluency: Experience in building scalable processes from scratch. Familiarity with building and leveraging AI agents to accelerate workflows is a plus.
• Data & BI Mastery: Proficient in writing SQL queries and working with large, complex datasets. Hands-on experience building and maintaining dashboards in BI tools (e.g., Looker, Metabase, PowerBI).
• Advanced Financial Modeling: Deep expertise in Excel and Google Sheets, with the ability to build complex scenario models, sensitivity analyses, and multi-variable data structures.
• Cross-Functional Execution: Proven ability to manage multiple competing priorities and drive complex projects to completion while aligning various stakeholders.
• Executive Communication: Exceptional written and verbal communication — able to synthesize complex analysis into clear, executive-ready recommendations.
• Education: Bachelor’s degree in Business, Analytics, Finance, Accounting, Economics, or related field. MBA or Master's is a plus.

Responsibilities

• Drive Enterprise-Level Strategy: Lead complex, cross-functional initiatives spanning operational scaling, growth strategy, cost optimization, workflow automation, and new product initiatives - driving each from problem definition and analysis through execution and measurable results.
• Operationalize the Vision: Partner with leadership to translate company strategy into tactical operational plans, execute operating cadences, and track performance against company-wide KPIs.
• Build the Analytical Engine: Design and maintain dashboards, reporting systems, and analytical frameworks that give leadership and clinic operators clear, actionable visibility into business performance.
• Automate & Scale: Identify and implement opportunities to automate workflows and drastically reduce manual overhead using AI tools, data pipelines, and intelligent process redesign.
• Financial & Growth Modeling: Develop rigorous financial models, business cases, and multi-year projections that support key investment, pricing, and growth decisions.
• Empower Practice Owners: Partner with practice owners and Practice Success team to identify levers for clinic-level growth, utilization improvement, and operational efficiency.
• Vendor & Partner Management: Evaluate vendors and partners using structured frameworks, support contract negotiations, and drive accountability against agreed service levels.

Benefits

• Competitive salary and early-stage equity.
• Comprehensive health, dental, and vision insurance.
• Flexible PTO and remote-first work culture.
• The opportunity to make a tangible, life changing impact on the lives of children with autism and the care providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level