Strategy and Operations Associate

YouLend • Atlanta, GA

1d

About The Position

The Strategy and Operations Associate will work closely with YouLend’s US Operations leadership to help scale its fastest-growing region, which is currently growing at more than 100% year over year. The role focuses on important and ambiguous problems across the US business, including improving sales performance, reducing friction in the merchant journey, and identifying how AI can change the way teams work.

This is a highly analytical, hands-on role that combines data analysis, strategy development, solution testing, and implementation. The associate will have significant ownership from day one and will work cross-functionally with Sales, Credit Operations, Product, and Technology.

Requirements

• Strong analytical skills and experience using SQL (preferably), Excel, Python, or similar tools to extract insights, build models, and support decision-making.
• Ability to make sound decisions using data and judgement, even when information is incomplete or ambiguous.
• Strong ownership mindset, taking responsibility for outcomes and proactively driving initiatives to completion.
• Comfort challenging the status quo and driving change when better solutions exist.

Nice To Haves

• Interest in fintech, lending, and the dynamics of scaling a high-growth business.

Responsibilities

• Own high-impact strategic and operational initiatives end to end, from identifying and analysing opportunities through designing solutions, implementing changes, and measuring their impact.
• Build and continuously improve KPI reporting and performance management, giving teams and leadership visibility into performance, identifying the drivers behind changes, and translating insights into action.
• Identify and implement AI and automation opportunities across the organisation to reduce administrative work, improve productivity, and enable teams to focus on higher-value activities.
• Experiment with AI-enabled ways of working, rapidly test and validate solutions, and partner with Product and Technology to scale the highest-impact opportunities.

Benefits

• Health care coverage, with YouLend covering 80% of the premium and the employee contributing 20%.
• Choice of five medical insurance and prescription drug coverage plans through United Healthcare.
• Dental plan coverage.
• Vision plan coverage.
• Coverage options for employee only, employee and spouse, employee and child, or employee and family.
• 401(k) match of $1 for $1 up to 5% of salary.
• Basic Life and AD&D Insurance.
• International travel insurance for work-related travel abroad.
• 20 working days of paid time off (four weeks), plus US public holidays.
• Paid office parking.
• Potential compensation upside through a bonus or share option appreciation, as described in the posting.
• Career growth opportunities through the company’s growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed