Strategy and Engagement Specialist

Federal Acquisition Service•San Francisco, CA

About The Position

As a Strategy and Engagement Specialist, you will ensure internal awareness of portfolio strategies, priorities, and changes, and promote cross-functional collaboration across the organization. The position serves as a strategic marketing liaison and expert consultant to senior SED management on matters that shape and influence ASD strategic outreach and engagement objectives, processes, events, analysis, and other activities that rely on accurate and available enterprise intelligence. The role analyzes sales and demand trends, develops marketing strategies, creates communication plans and messages, collects data from multiple sources, and prepares reports or dashboards with findings and recommendations. The position may be located in Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; or Philadelphia, PA. One vacancy is currently being filled, with additional vacancies potentially filled as needed.

Requirements

  • U.S. citizenship or national status as specified in the announcement.
  • Meet all eligibility criteria within 30 days of the closing date.
  • Meet time-in-grade requirements within 30 days of the closing date, if applicable.
  • Register with the Selective Service if a male born after December 31, 1959.
  • At least one year of specialized experience equivalent to the GS-12 level or higher in Federal service.
  • Specialized experience analyzing sales, demand, customer, and stakeholder data to identify trends and recommend marketing strategies and process improvements.
  • Specialized experience developing communication plans, outreach materials, presentations, reports, and digital content aligned with agency branding and approval requirements.
  • Specialized experience coordinating stakeholder engagement activities, customer experience improvements, and outreach events across internal teams and external partners.
  • If selected, disclose current or recent political appointee status to the HR Office when applicable.
  • If required, serve a one-year probationary period.
  • Undergo and pass a Tier 2 background investigation.
  • Submit a resume not exceeding two pages that provides sufficient information to evaluate qualifications.

Nice To Haves

  • Experience volunteered through a National Service program, such as Peace Corps or AmeriCorps, is encouraged.

Responsibilities

  • Serve as a strategic marketing liaison and expert consultant to senior SED management on strategic outreach and engagement objectives, processes, events, analysis, and activities.
  • Identify, define, analyze, and interpret sales and demand trends; develop marketing strategies to build on positive trends and reverse negative trends.
  • Develop communication plans and messages using traditional and social media tactics to achieve communication goals.
  • Collect data from multiple sources and conduct analytical studies to improve current marketing practices and formulate new marketing strategies.
  • Prepare technical reports or dashboards that clearly define findings and recommend improvements to ASD marketing.
  • Gather, analyze, extrapolate, and synthesize enterprise intelligence to recommend processes, plans, presentations, or other data for leadership and critical stakeholders.
  • Promote internal awareness of portfolio strategies, priorities, and changes, and encourage cross-functional collaboration.

Benefits

  • Health insurance
  • Life insurance
  • Sick leave and vacation time
  • 11 paid holidays per year
  • Thrift Savings Plan
  • Transit subsidies
  • Child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development
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