Learning and Engagement Specialist

Censeo Consulting Group • Washington, DC

5d • Hybrid

About The Position

Censeo Consulting Group is seeking Learning and Engagement Specialists at multiple experience levels to support the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization through the Contracted Enterprise Support (ACES) program. The role supports the development and delivery of learning, workforce development, knowledge-sharing, and employee engagement initiatives. Specialists work with government leaders, subject matter experts, program teams, and other stakeholders to identify needs, develop resources and programming, coordinate activities, and help employees build knowledge, strengthen skills, and stay connected to organizational priorities.

This position is suited to professionals with experience in learning and development, employee engagement, training, instructional design, or organizational development, along with strong communication and organizational skills. The position is exempt and full-time. The role is subject to a full-time in-person work schedule in Washington, D.C., with the possibility of hybrid work if approved by the client. The salary range is $70,000–$150,000, depending on experience.

Censeo Consulting Group is a Washington, D.C.-based management consulting firm serving public sector and nonprofit clients. The company describes its culture as collaborative, horizontal, and entrepreneurial, and reports having 75 colleagues. Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement.

Requirements

• Bachelor’s degree in education, instructional design, human resources, organizational development, communications, business administration, public administration, or a related discipline, or equivalent relevant professional experience.
• Experience supporting learning and development, training, instructional design, employee engagement, organizational development, communications, or related workforce initiatives.
• Strong written, verbal, and interpersonal communication skills.
• Experience developing training materials, presentations, job aids, guides, communications, or other learning resources.
• Strong organizational and project coordination skills, with the ability to manage multiple initiatives and deadlines.
• Ability to collaborate with subject matter experts and translate complex information into clear, accessible learning materials.
• Experience coordinating training sessions, workshops, learning events, or employee engagement activities.
• Ability to collect and analyze participant feedback and program information to identify opportunities for improvement.
• Strong attention to detail and commitment to producing accurate, high-quality materials.
• Ability to work effectively with government leaders, program teams, subject matter experts, and other stakeholders.
• Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and related collaboration and productivity tools.
• Early Career level: 3 or more years of experience in a related field.
• Mid-Level: 5 or more years of experience in a related field.
• Senior Level: 10 or more years of experience in a related field.

Nice To Haves

• Experience with learning management systems (LMS), virtual learning platforms, survey tools, or other learning technologies.
• Experience supporting GSA or another federal government agency.
• ATD, SHRM, instructional design, change management, project management, or other relevant professional credentials.

Responsibilities

• Support the planning, development, coordination, and delivery of learning and employee engagement initiatives.
• Work with stakeholders and subject matter experts to identify learning needs, workforce skill gaps, and professional development opportunities.
• Support the design and development of training materials, presentations, job aids, guides, learning resources, and other educational content.
• Coordinate instructor-led, virtual, and other learning and development activities.
• Support employee engagement initiatives, events, workshops, communities of practice, and knowledge-sharing activities.
• Develop and maintain learning calendars, program schedules, participant information, resource libraries, and other program materials.
• Assist with developing communications and promotional materials to increase awareness of learning and engagement opportunities.
• Coordinate with subject matter experts, facilitators, program leaders, and other stakeholders to organize and deliver learning activities.
• Gather and analyze participant feedback, survey results, participation information, and other program data.
• Evaluate learning and engagement information to identify trends, improvement opportunities, and future workforce needs.
• Develop reports, dashboards, presentations, briefings, and other materials to communicate program activities and results.
• Support onboarding, professional development, knowledge transfer, and workforce development activities.
• Assist with maintaining learning resources, knowledge repositories, standard operating procedures, and other workforce materials.
• Identify opportunities to improve learning experiences, employee engagement, communication, and knowledge sharing.
• Support multiple learning and engagement initiatives and priorities in a deadline-driven federal consulting environment.

Benefits

• Paid vacation and sick leave.
• Flexible and remote work opportunities.
• Tuition and training reimbursement.
• Competitive compensation and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level