Strategic Social Media and Communications Intern

Docusign • San Francisco, CA

6d • Hybrid

About The Position

The Strategic Social Media and Communications Intern will join Docusign's social media team within the Communications and Content organization. This hands-on internship is suited to someone with strong social media instincts who can help manage communities, draft copy for announcements, and develop and produce video and other social content. The role offers exposure to how a global brand builds its voice on social media, with ownership of work that goes live.

The position is based in Docusign's San Francisco office and requires onsite work at least two days per week. It is a three-month internship and an individual contributor role reporting to the Thought Leadership & Social Content Director.

Requirements

• Undergraduate or graduate education level.
• Graduation date of December 2027 or May/June 2028.
• Experience in communication, journalism, PR, or marketing.
• Experience with social media platforms.
• Excellent writing and communication skills.
• Strong judgment and common sense.
• Comfortable collaborating across a team and taking feedback.
• Organized and able to juggle several projects at once.
• Already authorized to work in the United States on a full-time, permanent basis without current or future sponsorship; the role does not provide visa sponsorship or immigration support.

Nice To Haves

• Preferred major or field of study: Communication, Journalism, Marketing, PR, or liberal arts (such as English or History).

Responsibilities

• Manage communities across Docusign's social channels, responding to customer questions and comments with good judgment and a brand-appropriate tone.
• Draft proactive social copy for product announcements, company news, and campaign moments.
• Partner with the social team to develop concepts for social posts and campaigns.
• Support video production from ideation through shoot day.
• Join project shoots in the San Francisco office as needed.
• Participate in weekly social team meetings and creative brainstorms.
• Review and help quality-check social posts before they go live.
• Use AI tools thoughtfully to speed up drafting and ideation while keeping the writing sharp and human.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed