Strategic Quality & Impact Analyst (50122)

St Anne's Family ServicesLos Angeles, CA
$85,000 - $90,000Hybrid

About The Position

Join us at St. Anne’s Family Services: Making a Difference in Families' Lives About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Strategic Quality & Impact Analyst to join our team and be a vital part of this mission. Why Choose Us: Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams. Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued. Professional Growth: We support your career development and offer training to help you grow. Community Impact: Become part of a trauma informed organization that makes a positive difference. Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.

Requirements

  • Master's degree in Social Work, Public Policy, Data Science or a related field required
  • A minimum of five years' experience in program evaluation, quality improvement, impact measurement, or related field preferably within social services or non-profit settings

Responsibilities

  • Lead the analysis, interpretation and review of program and administrative performance data to inform organizational strategy, priorities, and resource allocation.
  • Provide support in agency accreditation efforts through the Council on Accreditation, including the development of task plans, gathering documentation, preparing for the accreditation site visit, and maintaining CQI practices aligned with standards ongoing.
  • Own and oversee agency-wide impact measurement systems, including data management and policy tracking platforms
  • Direct the agency-wide stakeholder feedback and survey strategy, overseeing the design, administration, analysis, and dissemination of findings; facilitate engagement across key stakeholder groups, including employees, program participants, and governing body members, ensuring insights are translated into actionable recommendations and progress on improvement initiatives is monitored
  • Serve as a strategic advisor to leadership by facilitating data-informed discussions on program effectiveness and organizational outcomes
  • Provide technical guidance and coaching to staff on evaluation methods, data interpretation, and performance-driven decision-making
  • Conduct complex analyses to identify trends, disparities, and opportunities across programs and populations

Benefits

  • 10 paid holidays, and a generous PTO policy
  • Employee Assistance Program (EAP)
  • Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
  • Dental, and Vision Insurance
  • Pet Insurance
  • Chiropractic and Acupuncture services, 20+ visits per year
  • Disability Insurance
  • 403(b) Retirement Plan
  • 403(b) Company Match
  • Flexible Spending Accounts (FSA)
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