Strategic Analyst

City of New York•New York City, NY

7h•Hybrid

About The Position

The Campaign Finance Board (CFB) is a nonpartisan, independent city agency dedicated to enhancing local democracy by making elections more open, transparent, and equitable. The CFB aims to empower New Yorkers by reducing barriers to participation in elections, supporting candidates, and enabling them to run for office. Their initiatives include NYC Votes, which provides election information and voting plans; the Voter Guide, delivered to voters' homes; and a public matching funds program that supports small contributions and allows everyday people to run for office without relying solely on wealthy donors. The agency also promotes transparency and accountability in local government by disclosing how candidates raise and spend money. The Strategy, Products and Innovation division, specifically the Strategic Planning Operations (SPO) unit, leads the agency's strategic direction, accountability, and impact. SPO ensures alignment between agency activities and strategic goals, translates leadership priorities into actionable frameworks, manages initiatives from concept to execution, and connects planning, implementation, and measurement. The SPO unit comprises the Data & Metrics (DM) team, which analyzes agency impact, and the Innovation & Implementation (I2) team, which focuses on operational change and initiative delivery. Strategic Analysts within the I2 team are crucial for translating strategic priorities into action, supporting divisions in moving complex initiatives forward, enhancing the agency's strategic capacity, and aiding problem-solving and adaptive management.

Requirements

Understanding of structural barriers to participation in local democracy and the importance of making local democracy more open, transparent, and equitable by removing those barriers, with a strong interest in learning about these issues.
Familiarity with public sector, nonprofit, or mission driven organizational environments.
Strong interpersonal and relationship building skills, with the ability to engage and listen effectively both in person, virtually and in hybrid environments.
Strong facilitation skills, whether developed through community meetings, workshops, trainings, frontline service, or convenings.
Ability to coordinate and support multiple responsibilities and deadlines simultaneously, manage logistics, and keep work moving towards deadlines with a focus on quality and follow-through.
Strong critical thinking skills and the ability to synthesize information from multiple sources.
Strong organizational skills and attention to detail.
Clear written and verbal communication skills with an ability to translate complex or technical information into accessible language.
Comfort using digital tools and willingness to learn new ones (Office 365, Miro, Monday.com, etc.).
Ability to work independently on tasks and as a team player across teams in a matrixed, hybrid environment.
Ability to engage with curiosity, humility, and openness, with an awareness of access, equity, and power when collaborating with staff and stakeholders.
Ability to support ideation, problem-solving, and creative approaches to improving processes and service delivery across multiple divisions/business units.
Ability to apply systems thinking and identify patterns, connections, and gaps across functions of work among different stakeholders.
Ability to navigate ambiguity, shifting priorities, and evolving needs as the agency moves towards a more continuous rather than static strategic planning process.
Ability to conduct both quantitative and qualitative analysis appropriate for improvements to service delivery and how work gets done.
Ability to follow through on commitments and ensure strong execution and reliability.
Ability to identify risks, dependencies, and gaps before they become larger issues.

Nice To Haves

Experience with Office 365, work management platforms, and visual collaboration and diagramming tools.
Commitment to actively building skills in design, engagement, facilitation, analysis and strategic planning.
Openness to contribute creative ideas and drawing on one’s lived experience, community background, or past roles to strengthen the team’s insights and approach.
Curious about community needs, civic participation, or public service delivery, and eager to learn and bring insights gained through work, lived experience, or community engagement.
Excitement to work in an environment dedicated to serving and empowering New Yorkers as voters, contributors, and candidates in local democracy.
Good listener who can absorb context before jumping to conclusions.
Familiarity with people- or community-centered design, engagement or facilitation practices that center dignity and iteration, with an interest in deepening this knowledge on the job.
Proficient with Monday.com, Zoom, Miro, and Visio, a plus.
Minimum 2 years of relevant experience, ideally in an environment that relied on facilitation, navigating complex stakeholder environments, building trust, and centering lived experiences.
An associate degree or competition of 60 semester credits from an accredited college and four years of relevant full-time professional experience may also be considered as a preferred alternative to the minimum qualification pathways listed below.

Responsibilities

Curate problem-solving methods and approaches (e.g., people-centered design, whole systems thinking, etc.) in a central repository to support building a community of practice that enables teams to apply them to continuously improve agency impact.
Conduct research, data collection, and strategic analysis of data to identify new business innovations and processes that support agency-wide strategy development.
Organize and support stakeholder workshops, meetings and interviews to surface new opportunities and prioritize ideas generated, including coordinating key stakeholders, preparing materials, supporting facilitation, documenting action items, and synthesizing findings into prioritized recommendations.
Document and analyze current practices and workflows that identify bottlenecks, inefficiencies, and opportunities for improvement, and draft recommendations for redesigned workflows by conducting research, troubleshooting specific issues, and/or proposing new operating procedures.
Maintain a repository of process maps and redesigned workflows in updated Standard Operating Procedures (SOPs), ensuring documentation is current and accessible.
Draft communications (e.g., FAQs, briefs, memos) to build consensus and motivation across teams in adopting new processes and practices.
Support delivery of cross-functional initiatives and manage select workstreams and initiatives to keep scope, schedule, and quality on track and in alignment with the Strategic Plan.
Develop and maintain project workplans and schedules to align time with key priorities, milestones, deadlines, and decisions.
Maintain accurate data and dashboards that allows agency leadership to monitor initiative progress on an ongoing basis.
Draft communications (e.g., presentations, reports, visuals) on initiative progress and strategic plan implementation.
Gather and analyze quantitative and qualitative feedback from agency staff and stakeholders to assess adoption, identify challenges and through-lines, and recommend improvements.