Strategic Product Operations Lead

Taste Tech Inc • San Francisco, CA

85d • Hybrid

About The Position

We’re hiring a Strategic Product Operations Lead to partner directly with Thais on running the business: customer projects, team coordination, hiring ops, investor comms — the cross-functional connective tissue that lets us move fast without things falling apart. This is a hybrid role. Think: part Chief of Staff, part Head of Ops, part PM — someone who can hold a strategy conversation with customers in the morning, operationalize a new hiring process in the afternoon, and prep an investor update in the evening. You’ll work closely with Matthew (our first PO Lead, who joined recently to scale this function).

Requirements

• 5+ years in BizOps, Strategy, Consulting (top-tier), or a founding/early Chief of Staff role at a fast-moving startup
• Ability to design and run human-data / AI training pipelines
• Obsessive about process without being bureaucratic
• Skilled in writing, quickly creating presentations, and conducting customer conversations
• Possesses design/creative taste and attention to detail in presentation and output

Nice To Haves

• Experience designing and running human-data / AI training pipelines (Mercor, Scale, Invisible, frontier labs)

Responsibilities

• Scoping, timelines, QA, delivery for customer projects with partners like Anthropic, Flint, and others
• Keeping Ashby clean, managing recruiter relationships, and running searches end-to-end for hiring operations
• Preparing investor and board updates, tracking KPIs, and managing cadence
• Managing internal operations including tools, dashboards, payroll, and vendor management
• Identifying and addressing operational gaps as they arise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees