Service Strategic Planning Manager

Vertiv • Westerville, OH

2h

About The Position

The Service Strategic Planner, reporting to the Senior Director Service Strategy and Portfolio, maintains, governs, and continuously improves the global service planning environment. The role ensures alignment between Corporate strategic directives and Global Business Unit (GBU) strategies, translating them into service roadmaps, portfolio priorities, and executable planning frameworks.

As the central coordination point for global service planning deliverables, the position ensures visibility, consistency, prioritization, and governance across regions and business units. It requires strategic thinking, structured planning capability, and the ability to work across a complex, matrixed organization.

The role supports strategic planning and execution in a dynamic international environment, working collaboratively across departments and communicating with stakeholders across the organization.

Requirements

• At least 5 years of experience in an internal strategic planning or business consulting function.
• Degree in business administration, Marketing, Finance, or a related field.
• Program management experience.
• Experience supporting investment prioritization and business case evaluation.
• Strong capabilities in long-range planning and scenario modeling.
• Strong organizational and coordination capabilities across global stakeholders.
• Ability to build trusted executive relationships and communicate effectively across diverse international cultures.

Nice To Haves

• MBA.

Responsibilities

• Translate Corporate strategy into actionable service planning frameworks.
• Standardize planning templates, KPIs, and deliverable expectations across GBUs and Regions.
• Ensure consistency, accuracy, and alignment of inputs for strategic corporate reviews and executive reporting.
• Support investment prioritization based on strategic impact, ROI, and resource capacity.
• Manage the cadence of Global Service interlock meetings within the company’s executive calendar.
• Drive a proactive project cadence with diverse stakeholders to support timely and successful outcomes.
• Coordinate preparation of corporate-required planning deliverables, including strategy reviews, growth plans, and transformation updates.
• Develop executive-level presentations and dashboards.
• Provide structured insights and scenario analysis to senior leadership.
• Track performance against strategic targets.
• Ensure transparency and communication across matrix stakeholders.
• Support teams and business leaders with business cases, customer segmentation, competitive analysis, value-based pricing, economic benchmarking, and service strategic performance analyses across business segments.
• Structure customer and market segmentation, develop and work with market models, and derive insights from internal and external data sources.
• Self-manage multiple projects and work streams in a dynamic international environment.
• Collaborate on and support multi-departmental efforts and projects.
• Communicate effectively across the organization and flexibly manage diverse tasks and assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level