About The Position
The Strategic Pharmacy Relations Manager, Quebec is responsible for developing and managing strategic relationships with Quebec pharmacy stakeholders and emerging pharmacy-enabled patient engagement channels to advance patient access, pharmacist engagement, and General Medicine Business Unit (GMBU) business priorities, with a primary focus on cardiovascular and cardiometabolic areas.
Requirements
- Bilingualism (French and English) is required. The incumbent must be able to communicate effectively in English, as the role involves regular interaction with colleagues and partners outside of Quebec.
- Bachelor's degree in Life Sciences, Business, Health Policy, Healthcare Administration, or a related field.
- Relevant experience in pharmaceutical, biotechnology, pharmacy, market access, patient services, digital health, virtual care, healthcare, or account management.
- Strong understanding of the Quebec healthcare and pharmacy ecosystem, including cardiovascular and/or cardiometabolic care pathways, patient journeys, and access considerations.
- Demonstrated success building strategic relationships with external stakeholders and cross-functional internal partners.
- Experience developing account plans, stakeholder engagement strategies, and customer insights to support business objectives.
- Strong strategic thinking, business acumen, communication, negotiation, project leadership, and execution skills.
- Ability to lead cross-functional initiatives without direct authority and thrive in a dynamic, highly regulated environment.
- Excellent written and verbal communication skills in both French and English, with the ability to engage Quebec customers in French and collaborate nationally.
- Reside in Greater Montreal or Greater Quebec City.
Nice To Haves
- PharmD, BPharm, MSc, MBA, or graduate qualification in Health Policy or a related discipline.
- Experience working with Quebec pharmacy organizations, including banners/chains, pharmacy owners, specialty pharmacies, pharmacy associations, or patient support programs.
- Pharmacist licensure in Quebec is considered an asset.
- Experience in cardiovascular, cardiometabolic, obesity, specialty medicines, biologics, biosimilars, nephrology, bone health, inflammation, or other relevant therapeutic areas.
- Knowledge of RAMQ, INESSS, Quebec reimbursement pathways, private payer dynamics, and patient support programs.
- Experience working with digital pharmacy, virtual care, online pharmacy, or other patient-engagement channels.
- Experience supporting Quebec-specific initiatives within a national pharmaceutical organization.
Responsibilities
- Develop and execute Quebec-specific pharmacy engagement strategies aligned with GMBU priorities across community, specialty, and digital pharmacy channels.
- Develop and maintain strategic account plans for priority pharmacy organizations, banners/chains, associations, specialty pharmacy partners, and digital patient-engagement channels.
- Build and maintain a network of key pharmacy stakeholders and decision-makers across Quebec.
- Identify opportunities to improve patient education, access, treatment initiation, adherence, persistence, and patient support.
- Generate market insights on pharmacy practice, patient pathways, reimbursement, competitive activity, and emerging care models.
- Translate pharmacy and market insights into actionable recommendations for cross-functional partners.
- Serve as the primary relationship lead for key pharmacy accounts, organizations, and digital pharmacy partners.
- Engage pharmacy owners, pharmacists, banner leaders, specialty pharmacy partners, associations, and virtual care stakeholders in a compliant and value-focused manner.
- Represent Amgen at customer meetings, conferences, and relevant industry forums.
- Facilitate collaboration between external stakeholders and internal cross-functional teams.
- Identify and co-create pharmacy-based initiatives supporting cardiovascular and cardiometabolic patient education, access, adherence, and patient support.
- Collaborate with internal teams to develop compliant resources, tools, and service models.
- Support implementation of patient support programs within pharmacy and other approved patient-engagement channels.
- Evaluate initiative outcomes and apply learnings to improve future programs.
- Monitor pharmacy practice, reimbursement, patient support models, digital health, policy, and legislative developments affecting the Quebec market.
- Maintain knowledge of RAMQ, INESSS, OPQ requirements, and evolving pharmacy scope of practice.
- Assess emerging pharmacy and patient-engagement models and their implications for patient access and commercial strategy.
- Educate internal stakeholders on market trends, customer needs, and strategic opportunities.
- Partner with the National Pharmacy Lead to align Quebec priorities with the national pharmacy strategy.
- Act as the Quebec pharmacy subject matter expert for GMBU.
- Partner with Market Access, Medical, Patient Services, Sales, Marketing, Legal, Compliance, Regulatory, Government Affairs, and other key functions.
- Coordinate planning, prioritization, resource alignment, risk management, and execution of pharmacy initiatives.
- Identify risks and operational barriers while recommending practical solutions.
- Lead strategic discussions with pharmacy customers, specialty pharmacy partners, and patient-engagement organizations.
- Understand stakeholder priorities and develop mutually beneficial, compliant solutions.
- Navigate complex discussions while maintaining strong long-term relationships.
- Deliver agreed account objectives, stakeholder engagement outcomes, and strategic initiatives.
Benefits
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
