Strategic Partnerships Project Representative

Lowe's Companies, Inc.•Maple Grove, MN

4d•$82,100 - $137,000•Onsite

About The Position

The Strategic Partnerships Project Representative is responsible for oversight and execution of complex projects supported by our Strategic Partnerships team. This includes scope and responsibilities for identifying customer needs and providing comprehensive customer solutions supporting the project from start to completion by generating quotes, sourcing product, tracking shipments, as well as processing orders and returns. The Strategic Partnerships Project Representative collaborates directly with Pro Customers, Strategic Partnerships team, Merchants, Vendors and Store Employees to provide materials for the project in a timely and accurate manner.

Requirements

Bachelor’s degree Business or related field or equivalent years of experience in lieu of education requirement, if applicable
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
3 Years relevant professional sales experience required
1 Year construction experience with a strong sales background
Must have a high level of verbal and written communication skills, as well as presentation skills
A working knowledge of blueprints and technical skills.
Basic computer skills, with a working knowledge of Microsoft Office.

Responsibilities

Works with the Strategic Partnerships team to understand all stakeholders, job scope, and timing.
Prepares for site walks by completing pre-call planners.
Walks sites and validates project scope, product needs, business channel solutions, and installation service opportunities to include quantities, selections, scope, and job cadence for execution.
Processes simple quotes, orders, and returns by various forms of external means such as incoming calls, email, and fax.
Informs customers of sales promotions while also suggestive selling product lines.
Resolves product or service questions while determining the best solution within standard company timelines.
Partners with shipping, receiving and transportation to fact-find and troubleshoot issues and communicate to outside sales or external customers accordingly.
Maintains a positive, empathetic, and professional attitude with internal and external customers.
Acts as the single point of contact for various requests from the Strategic Partnerships team, including customer quotes, order placement, product sourcing, shipment tracking, and other requests.
Sends, receives, and responds to questions from Pro Customers, Stores, and Lowe’s subsidiaries related to quote and order details.
Leverages defined systems and processes to provide project updates and a best-in-class customer experience.
Supports peers and leaders with other duties as assigned and required.

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards