STRATEGIC FACILITIES PROJECT MANAGER PMO

Compass Group•Charlotte, NC
•$130,000 - $135,000

About The Position

The Strategic Project Manager PMO brings structure, pace, and accountability to high-priority initiatives across Support Services and the growing data center portfolio. The role coordinates cross-functional work from strategy through implementation, establishes governance and reporting, and helps ensure decisions produce measurable business outcomes. The role operates in a complex, fast-moving environment where priorities evolve and success depends on influence rather than direct authority. The position sits within Compass Group North America's Support Services Hub and supports growth, consistency, and operational maturity across Crothall, ESFM, SSC, managed services, and emerging data center opportunities. It partners closely with Support Services leadership, operations, finance, solutions and growth, human resources, data center stakeholders, and the broader Compass Group talent organization. Periodic travel to operating locations, client sites, and data center markets is required.

Requirements

  • Bachelor’s degree in business, finance, operations, project management, engineering, or a related field; equivalent experience is considered.
  • Five or more years of experience leading complex, cross-functional projects or PMO work.
  • Demonstrated ability to manage multiple workstreams, senior stakeholders, deadlines, and competing priorities.
  • Strong business and financial acumen, including comfort with budgets, forecasts, KPIs, and business cases.
  • Strong written and verbal communication skills, including the ability to make complex work easy for leaders to understand.
  • Advanced proficiency with Microsoft Excel, PowerPoint, and project management tools.
  • Willingness to travel periodically to operating locations, client sites, and data center markets.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Experience in facilities management, foodservice, construction, engineering, data centers, outsourcing, or another complex operating environment.

Responsibilities

  • Lead strategic projects supporting Support Services growth, data center readiness, operating model evolution, and cross-sector initiatives.
  • Manage portfolio intake, prioritization, sequencing, and resource planning; evaluate value, urgency, risk, dependencies, and capacity to recommend trade-offs and allocation decisions to leadership.
  • Build project charters, workplans, milestones, dependencies, risk registers, decision logs, and executive reporting.
  • Coordinate work across operations, finance, solutions, sales and growth, EHS, HR, procurement, technology, and external partners.
  • Translate business objectives into practical project plans with clear owners, dates, measures, and escalation paths.
  • Prepare concise updates for senior leaders identifying progress, decisions required, risks, and business impact.
  • Establish repeatable PMO standards, templates, meeting cadences, and governance routines for the Support Services Hub.
  • Track financial, operational, talent, and implementation assumptions for data center pursuits and active programs.
  • Identify barriers early, drive resolution, and maintain momentum across teams with competing priorities.
  • Support post-launch reviews and convert lessons learned into improved processes and playbooks.
  • Maintain the portfolio management system and executive dashboards as the authoritative source for project status, decisions, risks, dependencies, and benefits.
  • Lead formal project closeout, acceptance, documentation transfer, stabilization, and transition to operational ownership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and AD insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Paid parental leave
  • Holiday time off (varies by site/state)
  • Personal leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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