Strategic Engagement Operations & AI Enablement Intern

CECP•New York, NY

5d•Remote

About The Position

CECP seeks part-time internship support for the Strategic Engagement team to help strengthen the operational and technology infrastructure behind CECP’s engagement model. This role will support the systems, data, workflows, and AI-enabled processes that help the team better understand member companies, identify engagement opportunities, track renewal readiness, and coordinate across teams. Working closely with the broader team, this role will help maintain and improve key engagement systems, including Salesforce and Monday.com and assist with practical pilots that use AI, automation, or structured data to make engagement more proactive, personalized, and coordinated. This is an opportunity for someone interested in the intersection of nonprofit operations, corporate engagement, CRM/data management, AI tools, and relationship strategy. The Strategic Engagement team drives corporate member retention, engagement, and revenue generation through partnerships, sponsorships, and consulting projects. This position interfaces with all team members but will report to the Associate Director of Strategic Engagement.

Requirements

Current graduate student (preferred fields: business administration, information systems, data science, or related
Strong attention to detail and demonstrated experience maintaining accurate data across multiple systems
Experience with CRM platforms; Salesforce experience strongly preferred
Proficiency with Monday.com or similar project management/workflow tools, including tracking tasks, owners, deadlines, status changes, and follow-up reminders
Interest in practical uses of AI, automation, and workflow tools to improve team efficiency, relationship management, and decision-making
Ability to translate messy or fragmented information into clear trackers, summaries, action plans, or process documentation
Proficiency with data tools such as Excel, Google Suite, LinkedIn, ZoomInfo, or similar platforms
Strong organizational skills and ability to manage multiple data projects simultaneously
Excellent written and verbal communication skills, and ability to work independently
A high degree of initiative, motivation, and commitment to accuracy and excellence
Demonstrated enthusiasm and interest in advancing CECP's mission
Must be a US Citizen and currently living in the United States.
Must have proper authorization to work in the United States.

Responsibilities

Support the buildout and maintenance of CECP’s engagement operating model across platforms, with a focus on Salesforce and Monday.com
Maintain and update Salesforce CRM records, including account, contact, engagement, and opportunity-related information to improve data accuracy, completeness, and usability
Support the development and upkeep of Monday.com boards used to track company specific to-dos, follow-up reminders, engagement triggers, cross-pod workflows, and progress against project plans
Help organize company intelligence by pulling together relevant information from Salesforce, meeting notes, engagement history, survey participation, events, Insights requests, MyCECP activity, public company news, and other available sources
Support developing and piloting AI-powered tools, resources, and internal solutions that help the team streamline engagement operations, including workflows that connect Salesforce, Outlook, Monday.com, and other internal sources
Help test, document, and improve internal processes for using AI tools, automation, dashboards, and structured prompts to support company snapshots, renewal preparation, engagement planning, and outreach
Assist with reporting and analysis related to engagement trends, company activity, risk signals, outreach cadence, and value capture
Provide general engagement operations support, including preparing materials for internal team discussions, updating trackers, documenting workflows, organizing resources, and supporting ad hoc Strategic Engagement projects