Strategic Employee Relations Specialist

Texas Health•Arlington, TX

10d•Hybrid

About The Position

The Strategic Employee Relations Specialist serves as the principal investigator for assigned formal and compliance cases and investigations. The role also assists with projects, training and education, and other matters as needed. The incumbent conducts investigations in a neutral and timely manner, completes intake and research, interviews involved parties, and prepares Executive Summary Reports with recommendations for resolution. The position works with stakeholders—including Legal, executives, Human Resources officers, and interdisciplinary teams—to assess and mitigate organizational risk, address systemic issues, and close cases with involved parties and leaders. The role provides employee relations assistance and guidance across the organization, manages cases from intake through closure, interprets policies, and handles exit survey analysis and investigations. It builds productive relationships, helps resolve differences between individuals and groups, and participates in project teams and solution implementation. This is a hybrid role, working remotely and at 612 E. Lamar, Arlington, Texas 76011, with occasional transfers to healthcare facilities throughout the metroplex. Work hours are Monday through Friday, 8:00 a.m. to 4:30–5:00 p.m.

Requirements

Bachelor's degree in Business Administration, Human Resources, or a relevant field.
Four years of relevant work experience in employee relations, an HR Generalist role, or an HR Business Partner role.
Obtain one of the following within two years: SHRM-CP, SHRM-SCP, PHR, SPHR, or another nationally recognized HR-related certification.

Nice To Haves

One year of healthcare experience.

Responsibilities

Conduct neutral, timely investigations, including grievances, Alternate Dispute Resolutions (ADRs), Corporate Compliance matters, and Exit Survey investigations.
Complete intake meetings, background research, and interviews, then submit documented Executive Summary Reports that include recommendations for resolution.
Consult with key stakeholders, including Legal, executives, Entity Human Resources Officers, and interdisciplinary teams, to assess and mitigate organizational risk.
Collaborate on solutions for systemic or departmental issues revealed during investigations.
Close cases with the persons involved and conduct debriefs with leaders, Human Resources, and executive leadership teams.
Maintain the employee relations outlook mailbox and voicemail, providing assistance and guidance to all levels of the organization.
Manage cases from receipt through closure, tracking them through completion as appropriate.
Interpret policies and their appropriate application while considering impact and liability.
Manage Exit Surveys, conduct root cause analysis, investigate concerns, and follow up through closure.
Maintain knowledge of organizational HR policies and federal, state, and local employment law.
Establish and maintain productive working relationships with consumers and team members, collaborate and consult with colleagues, and build trust and credibility.
Facilitate resolution of differences between individuals and groups.
Escalate systemic or departmental issues identified through investigations and help build, implement, and execute solutions.
Participate in project teams as needed and perform other duties as assigned.