Strategic Employee Relations Specialist

Texas Health Resources•Arlington, TX

4d•Hybrid

About The Position

The Strategic Employee Relations Specialist will serve as the principal investigator for formal and compliance cases/investigations as assigned. This role will also assist with projects, training & education, and other matters as needed. The position is a hybrid role, working remotely and at the Arlington, Texas location, with occasional travel to healthcare facilities throughout the metroplex. The department offers a team-based environment with special project opportunities for career growth, ongoing training and development, and is recognized as a Fortune 100 Best Companies to Work For. This role acts as an impactful change agent, working directly with employees and managers for core engagement and process improvement.

Requirements

Bachelor's degree in Business Administration, Human Resources or relevant field required
4 years relevant work experience in employee relations, HR Generalist or a HR Business Partner role required
SHRM-CP within 2 years required or
SHRM-SCP within 2 years required or
PHR within 2 years required or
SPHR within 2 years required or
Other Nationally recognized HR related certification within 2 years required

Nice To Haves

1 year healthcare experience preferred

Responsibilities

Conducts investigations, including Grievances, Alternate Dispute Resolutions (ADRs), Corporate Compliance, and Exit Survey investigations, in a neutral and timely manner.
Completes intake meetings, background research, and interviews and subsequently submits documented Executive Summary Reports which include recommendations for resolution.
Displays strategic influence by consulting with Key Stakeholders, such as Legal, Executives, Entity Human Resources Officers and other interdisciplinary teams to assess and mitigate organizational risk.
Collaborates in the development of solutions for systemic or departmental issues revealed during the investigative process.
Closes the case with persons involved as well as conducts debriefs with Leaders, Human Resources and executive Leadership teams.
Maintains the ER outlook mailbox and voicemail, providing employee relations assistance and guidance for all levels of the organization.
Management of cases from receipt to closure including tracking the case through completion as appropriate.
Interprets policies and appropriate application, with awareness of impact and liability.
Management of Exit Surveys, conducting root cause analysis and investigating concerns and follow up to closure.
Consults with key stakeholders such as legal team and other interdisciplinary teams (as needed) to assess organization risk.
Maintain understanding and knowledge of organization HR policies, federal, state, and local employment law.
Establishes and maintains productive working relationships with consumers and team members.
Collaborates and consults with team members as needed.
Builds trust and credibility among team members and consumers.
Facilitate resolution to differences between individuals and groups of people.
Escalates systemic or departmental issues revealed during the investigative process to help build, implement, and execute the solutions.
Participates in project teams as needed.
Other duties as assigned.