Employee Relations Specialist

Checkers Drive-In Restaurants, Inc. • Tampa, FL

1d • Hybrid

About The Position

The Employee Relations Specialist is responsible for supporting the administration and execution of employee relations programs and practices within a dynamic QSR corporate environment. This role serves as a frontline resource for employees and managers navigating workplace concerns, conducting or supporting investigations, administering corrective action processes, and ensuring consistent and compliant application of HR policies across the organization.

Reporting to the Sr. Vice President of Human Resources, the Employee Relations Specialist plays a critical role in maintaining a fair, respectful, and legally compliant workplace by responding to employee relations matters with professionalism, objectivity, and a strong command of applicable employment law. This individual operates with a service-oriented mindset and a disciplined approach to documentation, confidentiality, and stakeholder communication—building trust with employees and managers at all levels while proactively contributing to a positive and high-performing workplace culture.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Labor Relations, or a related field
• Minimum of 3–5 years of progressive Human Resources experience with demonstrated focus on employee relations, workplace investigations, or HR compliance in a corporate environment.
• Working knowledge of federal and state employment laws, including Title VII, ADA, ADEA, FMLA, FLSA, and NLRA, and their practical application in the investigation, documentation, and resolution of workplace matters.
• Exceptional written communication skills with the ability to produce clear, well-organized, legally defensible investigation reports, corrective action documents, and policy interpretations
• Demonstrated ability to manage confidential and sensitive information with the highest level of discretion, professionalism, and integrity

Nice To Haves

• PHR, SHRM-CP, or other HR certification preferred or actively in progress; coursework or certification in employment law, workplace investigations, or labor relations a plus
• Experience in a QSR, retail, hospitality, or high-volume, multi-location corporate environment strongly preferred
• Proficiency in HRIS platforms (e.g., SuccessFactors, Workday, UKG, ADP) and Microsoft Office Suite; experience with ER case management tools preferred

Responsibilities

• Employee Relations Case Management
• Workplace Investigations and Documentation
• Employee and Manager Advisory Support
• Policy Administration & Compliance
• HR Collaboration and Cross-Functional Support
• ER Reporting, Analytics, and Continuous Improvements

Benefits

• Medical, Dental, and Vision Benefits available
• Competitive PTO Policy with Paid Holidays Off
• 401k w/ a company match
• CARE Program
• Employee Discount at restaurants

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level