Strategic Customer Development Specialist

BP•Chicago, IL

1d•Hybrid

About The Position

The Strategic Customer Development Specialist at BP International Limited drives growth and profitability by developing and executing strategic account plans, strengthening customer relationships, and identifying business opportunities within assigned sectors. The role leads the Discretionary Channel of Trade for East of Rockies and works across BP teams and with third parties to deliver integrated customer value. The position is hybrid, with up to 25% travel expected, and is not eligible for relocation assistance.

Requirements

Proven experience in strategic account management, business development, or a similar customer-facing role.
Demonstrated expertise in account strategy and business development, with a track record of achieving sales targets.
Strong analytical skills and proficiency in business analysis techniques and customer profitability analysis.
Excellent consultative selling skills, including the ability to understand complex customer needs and articulate value propositions.
In-depth understanding of customer and competitor dynamics in relevant sectors.
Experience with customer segmentation strategies and their application.
Strong internal alignment and interested party management capabilities.
Proficiency in market analysis and sales forecasting or demand planning.
Exceptional negotiation and communication skills.

Nice To Haves

Experience in partner relationship management.

Responsibilities

Develop and implement account strategies and business plans to achieve sales targets and improve customer profitability.
Use business analysis to understand customer needs, market trends, and the competitive landscape and inform strategic decisions.
Engage in consultative selling by identifying customer challenges and positioning BP solutions to deliver value.
Build customer and competitor understanding to maintain a competitive edge and anticipate market shifts.
Analyze customer profitability to optimize pricing, service levels, and product offerings.
Develop and implement customer segmentation strategies to tailor customer approaches and resource allocation.
Lead the Discretionary Channel of Trade for East of Rockies.
Align internally with BP departments to provide integrated solutions and a seamless customer experience, including collaboration with Trading, Pricing, Supply, and Customer Operations.
Monitor and analyze market trends to identify opportunities and threats.
Lead customer value negotiations to secure favorable terms and long-term partnerships.
Develop partner relationships and collaborate with third parties to enhance customer offerings.
Apply sales forecasting and demand-planning methods to predict sales and optimize resource allocation.
Use sector-specific insights to develop tailored strategies and solutions.
Manage interested parties by building consensus and influencing decision-makers internally and externally.
Apply Agility core practices in daily operations to adapt to market conditions and customer demands.

Benefits

Paid vacation: 120–240 hours per year for full-time employees, depending on relevant industry experience.
9 paid holidays per year.
2 personal choice holidays per year.
Up to 8 weeks of paid parental leave for birth or adoption.
Discretionary annual bonus program.
Long-term incentive program.
Retirement benefits, including a 401(k) matching program.
Pension for eligible employees.
Health insurance.
Vision insurance.
Dental insurance.
Life insurance.
Short-Term Disability coverage.
Long-Term Disability coverage.
Flexible working options.