Strategic Customer Development Specialist

bp • Chicago, IL

1d • $107,000 - $153,000 • Hybrid

About The Position

The Strategic Customer Development Specialist at BP International Limited drives growth and profitability by developing and executing strategic account plans, building strong customer relationships, and identifying new business opportunities within assigned sectors. The role leads the Discretionary Channel of Trade for East of Rockies and works closely with Trading, Pricing, Supply, and Customer Operations to deliver integrated customer value.

The specialist uses business and market analysis to understand customer needs, profitability, competitor activity, and sector trends; applies consultative selling and customer segmentation; and leads value negotiations and partner relationship management. The role also uses sales forecasting and demand planning, manages internal and external stakeholders, and adapts to changing market conditions.

The position is hybrid, with up to 25% travel expected. Relocation assistance is not available. The stated annual base salary range is $107,000–$153,000. Benefits include paid vacation, paid holidays, personal choice holidays, paid parental leave, a discretionary annual bonus program, a long-term incentive program, retirement benefits including a 401(k) match and pension for eligible employees, health, vision, and dental insurance, and life and short- and long-term disability coverage.

Requirements

• Proven experience in strategic account management, business development, or a similar customer-facing role.
• Demonstrated expertise in account strategy and business development, with a track record of achieving sales targets.
• Strong analytical skills and proficiency in business analysis and customer profitability analysis.
• Excellent consultative selling skills, including understanding complex customer needs and articulating value propositions.
• In-depth understanding of customer and competitor dynamics within relevant sectors.
• Experience with customer segmentation strategies and their application.
• Strong internal alignment and interested party management capabilities.
• Proficiency in market analysis and sales forecasting or demand planning.
• Exceptional negotiation and communication skills.

Nice To Haves

• Experience in partner relationship management.

Responsibilities

• Develop and implement account strategies and business plans to achieve sales targets and improve customer profitability.
• Use business analysis to understand customer needs, market trends, and the competitive landscape and inform strategic decisions.
• Use consultative selling to identify customer challenges and position BP solutions to deliver value.
• Assess customer and competitor dynamics to maintain a competitive edge and anticipate market shifts.
• Analyze customer profitability to optimize pricing, service levels, and product offerings.
• Develop and implement customer segmentation strategies; lead the Discretionary Channel of Trade for East of Rockies.
• Align internally with BP departments, particularly Trading, Pricing, Supply, and Customer Operations, to deliver integrated solutions and a seamless customer experience.
• Monitor and analyze market trends to identify emerging opportunities and threats.
• Lead customer value negotiations to secure favorable terms and long-term partnerships.
• Develop partner relationships and collaborate with third parties to enhance customer offerings.
• Apply sales forecasting and demand planning methodologies to predict sales and optimize resource allocation.
• Use sector-specific insights to develop tailored strategies and solutions.
• Manage interested parties, build consensus, and influence decision-makers internally and externally.
• Apply agility core practices to adapt to changing market conditions and customer demands.

Benefits

• Paid vacation of 120–240 hours per year for full-time employees, depending on relevant industry experience.
• Nine paid holidays per year and two personal choice holidays.
• Up to eight weeks of paid parental leave for the birth or adoption of a child.
• Discretionary annual bonus program.
• Long-term incentive program.
• Retirement benefits, including a 401(k) matching program and a pension for eligible employees.
• Health insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Short-term disability coverage.
• Long-term disability coverage.
• Flexible working options.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed