Strategic Customer Development Manager

bpChicago, IL
$139,000 - $198,000Hybrid

About The Position

BP Products N.A. Inc. is seeking a Strategic Customer Development Manager to drive growth and profitability by developing and executing comprehensive account strategies for key customers. This role requires a blend of analytical prowess, consultative selling expertise, and a deep understanding of market dynamics to forge strong, lasting partnerships.

Requirements

  • Proven experience in account strategy and business development, with a strong track record of success in driving customer growth and profitability.
  • Demonstrated expertise in business analysis, customer and competitor understanding, and market dynamics.
  • Exceptional consultative selling skills and the ability to negotiate value effectively.
  • Strong proficiency in partner relationship management and stakeholder management.
  • Experience with sales forecasting/demand planning.
  • Familiarity with Agility core practices.
  • Ability to think strategically with a global perspective and apply insights to specific sectors.

Responsibilities

  • Develop and implement strategic account plans aligned with BP's overall business objectives, focusing on customer profitability and long-term value creation.
  • Conduct in-depth business analysis to identify customer needs, market opportunities, and competitive threats, using this insight to drive sales forecasting and demand planning.
  • Employ consultative selling skills to understand customer challenges and position BP's products and services as optimal solutions, negotiating value effectively.
  • Cultivate and manage strong partner relationships, both internally and externally, to ensure seamless execution of strategies and maximize customer satisfaction.
  • Lead stakeholder management activities, fostering internal alignment across various departments (e.g., sales, marketing, operations) to support strategic customer initiatives.
  • Lead business development efforts by identifying and winning new customers, expanding market share, and building strategic relationships that drive sustainable growth
  • Champion Agility core practices within the sales and customer development process, promoting continuous improvement and adaptability.
  • Analyze customer segmentation and market trends with a global perspective to identify new growth avenues and competitive advantages within the sector.

Benefits

  • Paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full-time employees.
  • 9 paid holidays per year and 2 personal choice holidays.
  • Discretionary annual bonus program
  • Long-term incentive program
  • Generous retirement benefits that include a 401k matching program.
  • Pension for eligible employee.
  • Health, vision, and dental insurance
  • Life and Short-Term Disability and Long-Term Disability.
  • Flexible working options
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