About The Position

We are Ascenda, a global Loyalty as a Service company experiencing rapid expansion. We power the growth of leading financial services brands worldwide with premium rewards programs. We are behind the rewards propositions of major banks and fintechs globally. Join our dynamic finance team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 250 team members. Working hybrid from our New York office, you will support the Director and VP of Strategic Clients and Partnerships, Americas in deploying initiatives with our strategic clients and loyalty partners. You will play a pivotal role in executing strategic initiatives that drive the success of our banking, fintech, and loyalty ecosystem across the Americas. Partnering closely with clients, loyalty partners, and cross-functional teams, you will support the delivery of commercial priorities, coordinate complex initiatives, and execute high-impact loyalty and rewards campaigns that accelerate client growth and engagement. This includes collaboration with Ascenda’s team of partnership managers, marketing, product and strategic clients. You will play a pivotal role in growing Ascenda’s brand and footprint across the Americas region. This is your opportunity to take end-to-end responsibility for driving forward a thriving technology business in a buzzing market.

Requirements

  • Bachelor’s degree in any discipline
  • 3-4 years of experience in partnerships, marketing, or client-facing roles such as account management
  • Ability in project management and a proven track record of efficiently handling multiple projects and campaigns simultaneously, ensuring timely completion with high quality
  • Comfortable with numbers, strong ability to monitor and analyze performance, develop insights and tell compelling stories
  • Cultural sensitivity and an ability to develop strong relationships with partners and clients from different cultures and backgrounds in the Americas region
  • An eye for great design and the ability to articulate direction, providing marketing briefs to our creative team
  • Proactive and possess a strong ability to navigate and work independently within a fast-paced and changing work environment
  • Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity
  • Willing to take initiative and work independently

Nice To Haves

  • Experience within airline / hotel / loyalty / financial services is a big plus

Responsibilities

  • Support the Director and VP of Strategic Clients & Partnerships, Americas in retaining and growing Ascenda’s existing portfolio of airline, hotel and loyalty program partners across our full suite of loyalty solutions
  • Support the successful execution of client initiatives and marketing campaigns by coordinating cross-functional deliverables, managing day-to-day operational requests and escalations; and ensuring seamless delivery across Customer Service, Technology, Marketing, Legal, and Product teams to drive client and partner success.
  • Collaborate with strategic clients and loyalty partners to execute integrated marketing campaigns across online and offline channels, monitor campaign performance, prepare reports and insights, and support the identification of opportunities to improve campaign effectiveness and client outcomes.
  • Support the development of new products and strategic opportunities

Benefits

  • Competitive salary and benefits
  • Travel benefits
  • Flexible working environment
  • Comfortable working environment
  • Diverse and friendly working culture.
  • High growth environment & exponential career development
  • Mobile & flexible work environment
  • Competitive compensation
  • Travel perks & Employee rewards
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