About The Position

Citi is seeking a strategic, results-driven Senior Vice President to lead business execution and management. Reporting directly to the Head of Business Execution, the role serves as a strategic operational partner to the Head of Partnership Cards & Development and acts as an operational backbone for the business. The position drives business management, financial oversight, executive governance, and cross-functional execution, partnering with senior leaders across Partnership Cards, Finance, Human Resources, Risk, Marketing, Operations, Technology, and USCC. It requires the ability to understand topics spanning financials, operations, technology, credit, and strategic initiatives; translate complex information into actionable insights; develop executive-level communications; and execute key business priorities. The role leads executive governance and strategic communications, including operating reviews, business reviews, leadership forums, strategic offsites, and executive presentations. It also oversees planning, budgeting, resource allocation, financial management, forecasting, variance analysis, and productivity initiatives. In addition, the position drives complex cross-functional programs, stakeholder alignment, strategic initiatives, and operational excellence. Business operations responsibilities include headcount governance, hiring approvals, organizational reporting, workforce analytics, position management, operational governance, management reporting, data integrity, and process improvement. The role is based in Schaumburg, Illinois, with a hybrid schedule of three days in the office and two days working remotely. The stated full-time salary range is $156,160 to $234,240, with potential additional incentive and retention awards for eligible employees.

Requirements

  • 10+ years of experience in financial services focused on business management or strategic execution.
  • History of managing complex, global initiatives involving multiple senior stakeholders.
  • Strong financial acumen, including P&L analysis, budgeting, resource allocation, and forecasting.
  • Ability to translate financial data into compelling PowerPoint presentations for senior leadership audiences.
  • Ability to work in teams with diverse skill sets and cultures.
  • Ability to work in high-pressure, time-sensitive environments.
  • Clear and concise written and verbal communication skills.
  • Adaptability to shifting priorities and business needs.
  • Bachelor's degree, university degree, or equivalent experience.

Responsibilities

  • Establish, coordinate, and facilitate Monthly Operating Reviews (MORs), Quarterly Business Reviews (QBRs), and senior leadership forums.
  • Design and lead strategic offsites for the Head of Partnership Cards & Development and executive partners.
  • Author executive briefing decks, leadership presentations, performance reviews, and strategic communications.
  • Synthesize financial, operational, technology, credit, and market insights into strategic recommendations and business decisions.
  • Lead annual planning, budgeting, resource allocation, and financial management in partnership with Finance and business leadership.
  • Direct monthly forecasting, quarterly outlooks, and variance analysis across expense categories.
  • Identify cost optimization opportunities and productivity initiatives.
  • Monitor financial performance, identify risks and opportunities, and provide decision-support insights.
  • Drive complex cross-functional initiatives spanning Marketing, Credit & Risk, Operations, Technology, Finance, Human Resources, and Partner organizations.
  • Build relationships with senior leaders across business lines and corporate support functions to drive alignment and execution.
  • Coordinate enterprise-wide efforts, ensure accountability, remove barriers, and deliver key business priorities.
  • Identify opportunities to strengthen governance, improve processes, and enhance business effectiveness.
  • Lead business operations and administrative management, including headcount governance, hiring approvals, organizational reporting, workforce analytics, position management, and operational governance routines.
  • Maintain operational reporting and business metrics to provide visibility into organizational performance and support leadership decisions.
  • Ensure data integrity and effective administration of workforce and organizational processes.
  • Drive process improvements that streamline operations, enhance efficiency, and strengthen organizational effectiveness.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid vacation, sick leave, and holidays
  • Retirement planning and savings resources
  • Ongoing learning and development opportunities
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