Strategic Business Development Representative

PolyAI

2d•Remote

About The Position

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Strategic Business Development will focus on working as an individual contributor to help drive key strategic initiatives to accelerate company growth, improve lead generation efficiency, and enhance customer engagement across Tier 1 and Tier 2 accounts. You will work closely with the strategic team lead to develop strategy and cross-functional alignment (executive team, marketing, sales, product, etc.).

Requirements

3-5 years of BD/VC/Sales experience
Willingness to travel
Organizational skills

Nice To Haves

Multilingual
Consulting/VC background
Sharp perspective on the market and positioning for our most strategic accounts
A strong understanding of our market and the key players we compete with
Creative mind - always thinking 6-12 months ahead
Deep network with excellent relationships you can tap into.
Entrepreneurial, enthusiastic, and curious approach to your list
A “whatever it takes” (within reason and integrity) attitude about bringing in pipeline
Self-starter mentality, scrappy, gritty, collaborative, determined

Responsibilities

Developing strategic pipeline across your owned accounts
Deep account research and knowledge that will help us intercept key moments for our prospects and convert them into commercial conversations
Facilitating and coordinating the first meetings with these strategic accounts - bringing together the right internal team to ensure we are fully equipped to wow our prospects on the first call.
Following and assisting the sales team in opportunity multi-threading

Benefits

Participation in the company’s employee share options plan
100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
Life Insurance
STD and LTD
The opportunity to contribute to the company's 401k plan
Flexible PTO policy + 11 designated company holidays
Annual learning and development allowance
We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
Enhanced parental leave
Company-funded fertility and family-forming programmes
Menopause care programme with Maven