Strategic Acct Mgr Growth Mkts

HCSC • Chicago, IL

1d • Onsite

About The Position

This position is responsible for partnering with assigned account executive in all aspects of retaining and growing enterprise national accounts. Responsible for ongoing service strategy and ensuring client satisfaction. Ability and willingness to travel, including overnight stays as needed.

Requirements

• Bachelor’s degree and 2 years in Healthcare Account Management OR 6 years of experience in Healthcare Account Management.
• Possess current state insurance producer license. If not, must be completed within 2 months of hire.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• PC proficiency to include Word, Excel, PowerPoint.
• Experience with salesforce.com or applicable sales database.
• Analytical skills.
• Knowledge of health insurance and ancillary products and industry trends
• Ability and willingness to travel, including overnight stays as needed.

Nice To Haves

• Experience in management of any of the following MEWAs: Professional Employer Organizations (PEOs), Association Health Plans (AHPs) and/or Franchisees
• Experience selling/servicing Large Groups 151+ or National Accounts – medical/health insurance

Responsibilities

• Partner with Account Executive in preparation of documents in order to retain and build account membership and identify cross-sell opportunities.
• Maintain understanding of client strategy and articulate strategy to internal constituents.
• Develop and execute internal and external service strategy; includes participating in client service meetings and identifying service enhancement recommendations.
• Partner with Account Executive in developing and expanding client relationships.
• Collaborate with CIC for successful account implementation of renewals and off-cycle changes.
• Maintain Salesforce database with account information and facilitate the development of reports to meet client needs and internal requests.
• Partner with Account Executive in preparation of reports and documentation to identify innovative product solutions and cross-selling opportunities.
• Maintain an understanding of HCSC products and services, healthcare reform, competitive landscape, and implications on clients.
• Maintain general agent insurance license.

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• annual incentive bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level