Strategic Accounts Manager - Long Term Care

Medline Industries, LP • Nashville, TN

5d • $101,000 - $152,000

About The Position

Support Medline’s sales efforts within a select group of highly complex or major accounts of regional, national, or strategic significance. Support sales strategies and help achieve new revenue targets and service goals. Manage a book of business for existing accounts and generate revenue on assigned accounts. Support operational execution, profitability, maintenance of existing sales volume, and development of sales growth.

The position works with Medline’s Field Sales team and other sales personnel to grow market share, retain and develop customer accounts, launch new accounts, and support at-risk accounts. It also involves sales administration, including RFP processes, sales programs and tools, account program costs, and performance reporting.

The role requires travel up to 50% for business purposes, including overnight travel within and outside the state. The work environment includes an office setting and medical facilities. Non-traditional hours may be required during in-services.

Requirements

• Bachelor’s degree in a business or clinical-related field is typically required.
• At least 4 years of account management and/or sales experience.
• Experience preparing business plans to align with or support selling strategies.
• Experience developing and delivering technical presentations to various group sizes.
• Exposure to and use of Customer Relationship Management (CRM) software.
• Proficiency with Microsoft Office Suite products.
• Ability to travel up to 50% for business purposes, including overnight travel within and outside the state.

Responsibilities

• Apply sales plans, strategies, objectives, policies, and procedures aligned with corporate sales and marketing objectives to help grow market share.
• Provide customer support and execute responsibilities to retain business and increase profitability.
• Resolve problems and ensure customers receive high-quality customer service.
• Maintain personal contact with key customers in assigned accounts.
• Work with other key sales personnel to launch new accounts and support save opportunities for accounts under threat or loss.
• Maintain existing sales programs.
• Work with the Medline Field Sales team to promote sales goals and initiatives.
• Facilitate formal and informal RFP processes.
• Develop and implement sales tools and programs, and educate and communicate about activity and success.
• Manage account program costs, including advertising, rebates, buyback, and slotting allowances, while maximizing sales.
• Track customer sales performance against objectives and inform management of results.
• Build and distribute reports, including specialized reports on contracts, programs, and focus areas, to appropriate partners.

Benefits

• Competitive total rewards package.
• Continuing education and training.
• Health insurance for employees working 30 or more hours per week on average.
• Life and disability benefits for employees working 30 or more hours per week on average.
• 401(k) contributions.
• Paid time off.
• Access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp for employees working less than 30 hours per week.
• Bonus and/or incentive eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level