Strategic Account Technology

Microsoft•Ronkonkoma, NY

8h•Hybrid

About The Position

You’ll be joining a mission-driven team with the goal of empowering New York City agencies and departments to better serve their mission with the power of AI and Cloud. The team is responsible for envisioning new possibilities for our customers and delivering solutions that result in targeted outcomes that are mutually beneficial to our customers and Microsoft. Paired with a Strategic Account Executive focused on driving outcomes for New York City, you will leverage your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings. You will build and grow your network of technology leaders within the State and bring industry-relevant solutions to help customers adopt and embrace AI technologies and the entire portfolio of Microsoft solutions. With a proven history of innovative technical solutions to achieve department-level mission objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on AI & software solutions to accelerate your customers’ vision, drive outcomes, and to ultimately become their trusted technology advisor. As an Account Technologist in New York City Government, you will help New York achieve their goals through technology. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills with the latest industry technology, and become adept at creating a shared technology vision. This is a flexible work opportunity where you work from home when not customer facing.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.

Nice To Haves

Needs to be customer facing frequently in NYC, if not in NYC Metro willing to drive 2 hours to customer no less than three days per week, so geography should be relatively easy to get to NYC Metro via train, car, etc. Therefore, they can live in NYC or NYC Metro area as far south as Philadelphia and as far north as Providence RI.
Experience in technical selling of Microsoft solutions, at minimum experience with Azure, Power Platform, Dynamics, Microsoft Security, M365 or competitive software. Software sales experience.
If minimal experience with technical selling of Microsoft solutions from a large software competitor (AWS, Google, Oracle, etc.)
Experience selling to the State, Local entities or one of their federal partners or utility agencies.
Fluency in driving State and Local Governments outcomes through technology.
Technical Solution skills.
Ability to lead and command a room and create shared vision via whiteboarding, incredible presentation skills, executive presence & situational awareness.
Technical Leadership-the ability to create technical consensus leading a large team with the ability to align technology on a shared goal across multiple solution areas.
Experienced and knowledgeable on the Microsoft solution stack or deeply knowledgeable about a competitive stack to our Microsoft offerings.
Highly experienced in technical presentations. Clear and articulate communicator with the ability to break down complex concepts into simple terms that our teammates, partners and accounts can understand.
The ability to be customer focused while also balancing the requirement and ability to deliver on the business.

Responsibilities

Synthesize business insights and orchestrate global teams across the organization to deliver alternative solutions while applying deep expertise and thought leadership.
Act as a "virtual Chief Technical Officer" to provide Account Thought leadership, leverage deep knowledge of Microsoft's solutions, industry, and customer needs, and act as the voice of the customer (VOC), industry, and team.
Lead technology strategy formulation by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technical roadmaps, and translation of customer business objectives.
Develop and drive opportunities, present opportunities to the customer, and create demand. Coach peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
Lead digital transformation using corporate and cross-industry resources and partner with line-of-business leaders or senior executives to articulate the benefits of Microsoft technology over competitor solutions. Help customer technical specialists sell Microsoft offerings.
Map technical customer requirements and business scenarios to Microsoft technology platforms. Orchestrate necessary teams and partners to ensure demand generation and establish best practices for account planning. Deliver regular industry/technology briefings to customer technology senior decision-makers and technical teams. Use readiness resources and demonstrate expertise in creating enablement plans.