Sr. Strategic Account Manager, US Global Selling Team

Amazon • Seattle, WA

3d • $80,200 - $120,800 • Onsite

About The Position

As an Account Manager in the Amazon US Global Selling team, you will work with large Amazon US Sellers, helping them expand their online retail business to Amazon websites in Europe, Asia, South America, and Australia. You will engage with the Seller's leadership team, identify decision-makers, and align them to take the necessary actions to expand their business to Amazon's global websites. You will build and cultivate strong working relationships with sellers in your portfolio, acting as a trusted advisor and business advocate. You will also partner with US Service Providers to assist sellers with required tax and product compliance for global selling. The role involves a sales cycle of 6+ months, guiding sellers through the step-by-step process to launch on a new Amazon country website. Success will be measured by the number of sellers, unique selection, and revenue driven from your portfolio. You will utilize a wide range of negotiation skills and collaborate across major functional areas to drive seller performance on Amazon's global websites. In addition to day-to-day seller interactions, you will contribute to business strategy development, program management, and cross-functional initiatives to drive growth at scale. You will own and maintain programs, write business documents (narratives, strategy papers, operational reports), and partner with product teams to translate field insights into platform improvements. You will use customer feedback, market growth trends, and analyze key metrics to contribute to the strategic development of features and programs that accelerate growth and improve the selling partner experience. As automation and AI reshape work, you will leverage data analysis and tooling to drive efficiency, surface insights, and inform decision-making beyond your individual seller portfolio. Ideal candidates will thrive in an ambiguous environment, developing, evolving, and implementing business strategies to deliver results, maintaining high standards, and operating as a business owner who balances seller-facing account management with program-level thinking.

Requirements

• 4+ years of B2B sales experience
• Experience with sales targets, business development, and customer satisfaction
• Experience building customer relationships
• 4+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
• Experience with Microsoft Office products, applications, and Salesforce.
• Proficiency in Excel (pivot tables, VLOOKUP, data modeling) and comfort working with large datasets
• Experience writing business documents, reports, or strategy narratives for leadership audiences

Nice To Haves

• 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
• Experience in a client-facing consultative role working with large, complex enterprise customers
• Experience engaging with customer relationships at the CXO level
• Experience with QuickSight dashboard and visual creation
• Experience analyzing large datasets and translating them to actionable business insight

Responsibilities

• Build strong relationships with CXO level stakeholders in Seller's organization to drive decisions and actions required to launch Seller's business on Amazon's global online stores.
• Pitch CXO level stakeholders on the benefit of selling their products on Amazon's global online stores in Europe, Asia and South America.
• Guide sellers on the step-by-step process for global account registration, tax, and product compliance.
• Leverage Amazon Quick Suite AI tools to analyze Seller performance data and identify actions to grow sellers' business.
• Earn seller's trust and foster strong relationships with sellers to align them on acting on identified growth opportunities.
• Prepare and conduct monthly business reviews with CXO stakeholders in Sellers Org. regarding progress and roadblocks to increase their revenue on Amazon's global website.
• Collaborate with other account managers and program teams on best practices; iterate on approaches while measuring impact, to intelligently drive growth initiatives.
• Analyze large datasets using Excel and internal BI tools to identify trends, diagnose conversion gaps, and produce actionable reports for leadership.
• Partner with product teams to translate seller feedback and field intelligence into feature requirements and platform improvements.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed